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The Park Hyatt Buenos Aires is a great city hotel, set in an upscale neighbor apart from the hustle and bustle of the city and just a few blocks from the Four Seasons. Service is excellent, and it’s a great value to stay there as a Hyatt Gold Passport Diamond member especially when cash and points is available.
My Park Hyatt Buenos Aires review begins with arrival at the property. There are two separate buildings, connected via underground walkway or outside through the garden. There’s the original Palacio and there’s a new tower.
I came in through the historic wing, which is their main reception though the building has only a couple dozen rooms. Once I identified myself I was escorted across to the other tower for in-room check-in.
The booking was made with cash and points, so just 10,000 points and $125 per night while room rates there would have been over $600. The hotel is known for treating Diamonds well, and I was brought to a Park Executive Suite for my two night stay… a complimentary upgrade, not something I had confirmed with a Diamond suite upgrade award. My room, incidentally, was ready when I arrived a little before 11 a.m.
Park Hyatt Buenos Aires Review: Park Executive Suite
The room was gorgeous — it featured a living room with desk area and a half bath. And a closet area led to the bathroom and bedroom.
The bathroom was large, with dual sinks, a tub, and separate toilet and shower areas.
The bedroom as well was large, and the bed incredibly comfortable, I had slept fantastically well.
The room’s windows opened wide to the room’s view of the city, and the water off in the distance.
The minibar area had a coffee maker and complimentary bottled water, they’d bring you as much water as you wished.
Park Hyatt Buenos Aires Review: Breakfast
As a Diamond member, in addition to the upgrade I receive free breakfast in the restaurant (this Park Hyatt, like others except for the one in Melbourne, has no club lounge) and free internet. I was also proactively offered 4pm late checkout, which was appreciated considering fly flight time after 8pm back to New York.
I ate breakfast both mornings in the restaurant in the contemporary wing of the hotel both mornings, although I understand you can take breakfast outside in the historic wing, because it was just a little bit chilly in mid-October.
You could have the breakfast buffet as well as order off of the menu, which I did.
Although they knew in the restaurant from my room number that I was a diamond and breakfast was completely complimentary (no check to sign, either), I was charged for both breakfasts. An email to the hotel after the stay had that corrected promptly.
Park Hyatt Buenos Aires Review: Overall
The hotel itself is stunning, modern and minimalist for the bulk of the property and yet it blends well with its exterior and palace Heritage. In a way it’s a Park Hyatt the way that I’ve come to expect throughout the Asia Pacific, it’s an oasis in a city like Buenos Aires (although admittedly I struggle that the style of the city is one I struggle to define — at one point in the 90s it seemed almost American, at other times Western European, though they’ve razed much of their colonial past).
Service at the hotel in general was outstanding. The front desk staff were extremely friendly. Housekeeping tidied up the cords for my electronics (I tend to let cords tangle). They also concerned themselves for my safety.
Breakfast service was very pleasant, although could have been more attentive especially with things like proactively offering coffee refills — especially considering they weren’t very busy — but that was the tiniest knock considering this is Argentina which isn’t known as a strong service culture.
Throughout the stay there was a gaggle of teenage and pre-teen girls waiting outside the front of the new tower,
hoping for my autograph because Jared Leto was staying at the hotel.