News and notes from around the interweb:
- Expedia Employee Cancels Reservation After Bad Review. And tells them to go F- themselves. This is bad customer service from Expedia even considering Expedia’s bad customer service and their bad customer service (and for hotels too).
Expedia Dancers Don’t Provide Customer Service. Flickr: Juggernautco - A Look Inside the Aeromexico 787 Dreamliner definitely exceeds my expectations.
- Starting October 30 British Airways will close checkin for long haul flights an hour prior to departure up from 45 minutes.
- Did missing flight MH370 suffer a brief but catastrophic windshield fire that combined with a leaking emergency crew oxygen system and caused it to fly unpressurised to its yet to be found crash site in the south Indian Ocean?
- 500 free La Quinta Returns points
- US airlines will soon have to start matching price across the Atlantic with European discounters
- DHS continues to threaten states that resist the REAL-ID Act
I refuse to use Expedia. I purchased a business class ticket and the airline stopped flying the route. You would think that would be a open and shut case for a refund… Not at Expedia! After 8 phone calls and not getting anywhere with their joke of a call centre in Asia. I had to commence a charge back with my credit card company.
NEVER AGAIN.
first time using expedia for a cruise….NEVER AGAIN-very bad customer serviceMary
At the end of the day, you still get what you pay for. It should be a no-brainer that expectations need to be managed when dealing with these cut-rate services. Expedia enjoys what’s becoming a monopoly in the industry, owning Hotels.com, Orbitz, Travelocity, Trivago, Hotwire, CheapTickets, and a long list of others. They really have no problem enforcing their fine print and are perfectly fine telling the whiners to go elsewhere, because chances are, they’ll go to one of their other sites.