American Airlines serves fresh made-to-order guacamole in several of its Admirals Clubs in the afternoon.
That’s great, it was a real innovation for them, and guests enjoy it. But the level of excitement over guacamole is, I think, a perfect example of what George W. Bush called ‘the soft bigotry of low expectations’.
Their revenue-sharing joint venture partner Japan Airlines isn’t known for its lounges. JAL lounges are fine but not near the top of world’s best. However their first class lounge at Tokyo Narita offers a new weekly menu for Nigiri-zushi service.
JAL offers a nigiri-zushi service, in which a sushi chefs prepare and serve hand-pressed sushi in front of the customers’ eyes, in the dining area of our First Class Lounge for international flights on the third floor of the Main Building at Narita Airport. To provide greater enjoyment with a fresh feeling each time our valued customers use this service, the menu will be changed every week starting from September 21, 2017.
Made to order sushi comes on top of the standard first class lounge menu (.pdf). And note that first class lounge access is available not just to first class passengers but to top tier frequent flyer elite members in all classes of service, including oneworld partner top tier elites (oneworld emeralds, so including American’s Executive Platinums).
The menu includes items like lobster bisque, udon noodles, dim sum, beef curry, liver pate with foie gras and is changed up monthly.
I have an upcoming business class Tokyo Narita – Shanghai segment on JAL and look forward to checking out the in-lounge sushi chef. I can only hope Americans learn to appreciate the work of a sushi chef before going to the lounge. (Showtime Billions, not safe for work):