American Express Business Platinum Losing Annual Gogo Passes

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The Business Platinum® Card from American Express ((See rates and fees) is one of the most feature-rich cards on the market.

There’s a great new offer for the American Express Business Platinum card. Right now there’s a limited-time 100,000 point initial offer — valid through 12/4/19 and with a high spend requirement — that is not targeted. [Offer expired]

    You earn 50,000 points after you spend $10,000 and an additional 50,000 points after you spend an additional $15,000 on qualifying purchases within your first 3 months of cardmmbership.

The card offers unrivaled airport lounge access – American Express Centurion lounges; Delta lounges; Priority Pass lounges and Minute Suites; Plaza Premium lounges; Aspire lounges; Escape lounges; even some Lufthansa lounges.

There’s a Global Entry fee credit, $200 airline fee credit, and $200 in statement credits for U.S. purchases with Dell each year plus Hilton, Marriott, and National Car Rental elite status – to name just a few of the things that are offered.

The card, though, is losing two benefits.

  • Already broadly reported, American Express is losing premium Boingo internet access from the cards which offered this effective January 1, 2020.

  • The Business Platinum is also losing its 10 annual Gogo inflight internet passes effective January 1, 2020. Unredeemed passes in a member’s account after December 31, 2019 will be removed. (HT: dordal)

The specific benefits that The Business Platinum® Card from American Express offers have changed a lot over the years. Since most of the benefits come through partnerships American Express has with travel and other brands, those partnerships will always be changing. For instance when United and Continental merged, American Express saw they’d be losing Continental Onepass points transfers and lounge access – and they signed up US Airways for lounge access. They already had American, itself at the time a relatively recent add. They lost both when American and US Airways merged, but by then they’d begun to introduce their own Centurion lounges.

It’s natural to add and lose partnerships. Gogo’s press for better revenue means they don’t want to do low revenue deals the way they once did in order to get exposure, and Gogo no longer has anything close to a stranglehold on the U.S. inflight internet market. There are too many American Airlines flights, even, where Gogo passes aren’t useful since much of the American Airlines fleet now has ViaSat internet. This partnership likely no longer makes sense on either side.

Nonetheless for those who value their 10 annual passes it’s sad to lose them, however changing benefits is part of the normal cycle and I wouldn’t be surprised to see more additions come down the pike too.

For rates and fees of the The Business Platinum® Card from American Express please click here.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Editorial note: any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any card issuer. Comments made in response to this post are not provided or commissioned nor have they been reviewed, approved, or otherwise endorsed by any bank. It is not the responsibility of any advertiser to ensure that questions are answered, either. Terms and limitations apply to all offers.

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  1. I canceled 4 months ago when my AF was due. Centurion Lounge access is awful and the lounges aren’t usable. My 2019 Gogo passes were clawed back. The ONLY good thing the card did for me was status, though I’m not a Marriott loyalist and CSR gets me National Car status. Priority Pass is better via CSR. Now to see lost Gogo passes as a benefit and the card is nearly worthless. At least for me.

  2. Gary – you might want to do another story on the regular Plat card. I got a notice that a number of benefits were changing and/or sunsetting. I believe travel insurance, purchase protection and something else. People may not be aware of this.

  3. Gary, I appreciate your position, I see you working. But for many/most card holders, lounge access beyond Delta is not used much. The GoGo passes, we blew out every year. So a definite loss. And the implication that they will somehow make up for it down the line is not borne out by history.

  4. Any word on how Amex are going to fill the gap on this proxy card. Going to need something snazzy additions for customers to consider keeping the card open next year. Definitely on my cancel list for when the renewal comes around.

    Think fast Amex!

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