Alaska Airlines seems to be coming the Germany or Florida of US carriers, where every urban legend or strange story actually happens.
During Thursday’s Bellingham, Washington – Honoulu flight a passenger’s iPhone apparently burst into flames.
by Gary Leff
Alaska Airlines seems to be coming the Germany or Florida of US carriers, where every urban legend or strange story actually happens.
During Thursday’s Bellingham, Washington – Honoulu flight a passenger’s iPhone apparently burst into flames.
by Gary Leff
Delta pretty much never makes business class saver awards available on its own Los Angeles – Sydney flight.
Nevertheless, you could used to be able to use Delta SkyMiles to get to Australia in business class — flying the long way through Asia. You could make award bookings on China Southern or China Eastern (with fuel surcharges) connecting in Shanghai or Guangzhou respectively. Or you could make an award booking on Korean Air through Seoul.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
A flydubai Boeing 737-800 (aircraft A6-FDN), flight FZ-981 from Dubai to Rostov on Don, Russia crashed last night 55 passengers and 7 crew onboard. My thoughts are with the 62 souls, all lost on impact.
Weather last night near Rostov on Don was terrible, and the plane had aborted its approach to the airport’s runway 22. It held at 8000 feet for half an hour, then climbed back to 15,000 feet where it held for another hour and a half.
They commenced another approach to runway 22. With winds at 27 knots, gusting to 42 knots, they made another go around. The plane should have had more than 2 hours worth of fuel left at the time of the incident, so there was no fuel pressure to make a risky landing.
by Gary Leff
Barry Biffle, as Vice President of Marketing at Spirit Airlines, brought us some of the most juvenile ads in the history of aviation (and that includes from Russian and Vietnamese airlines).
Biffle is part of a tangled web of people in the airline business. I met Biffle years ago at a hotel bar near US Airways headquarters in Crystal City after he, Baldanza, and John Reistrup participated in a chat on Flyertalk.
He shared at the time that US Airways members were redeeming on Star partners at about the rate Star partners were redeeming for travel on US Airways; what would happen to tickets in the event the airline liquidated; that Pittsburgh customers would continue to have the best non-stop flying options with US Airways; and how they were thinking about Caribbean expansion.
by Gary Leff
LivingSocial and for that matter Groupon were once ‘next big things’. They raised a lot of money, burned a lot of cash, and built of mailing lists of people who don’t like to pay retail. This week Living Social laid off about half of its workforce. Over the paid 18 months they’ve shed better than three-fourths of their employees.
Now they have a new way to put money into your pocket rather than theirs: Living Social Restaurant Plus will give you up to a 30% rebate when you spend at specific restaurants at certain times.
And they’re still spending other peoples money to get a business going: They will give you a 100% rebate on your first qualifying meal up to $20 when you sign up. (You have 30 days from signup to take advantage of the offer.)
by Gary Leff
Back in December Etihad opened a new dedicated lounge at New York JFK. It’s much better than the old Oasis lounge which I used three years ago taking the New York JFK – Abu Dhabi flight. Chris Guillebeau had aptly described that lounge as “the Star Wars galaxy bar of middle-cabin travelers.”
I didn’t make it out to the lounge’s grand opening, but I was thrilled to be flying out of New York JFK with a chance to see it last month.
I reached out ahead of time to Etihad and asked if it would be possible to see the new lounge for Residence passengers as well. And if I was lucky — if no one had booked the Residence on one of my flights — whether it would be possible to see that, too.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
The new British Airways lounge at Paris Orly is a tremendous improvement over using the Iberia Salon VIP lounge pre-security and on the other side of the terminal.
It’s a perfectly well-provisioned lounge, near the boarding gate. It’s downstairs so doesn’t afford great views, and while the desk is staffed there’s no service inside to speak of. Though BA had only a single flight at a time they didn’t announce boarding.
Nonetheless, there’s a flight monitor in the lounge and around scheduled boarding time I went back upstairs. British Airways had begun the boarding process when I arrived, and the airport wished me a fond farewell.
by Gary Leff
Starwood was being shopped aggressively for over 6 months, and Marriott wound up the high bidder in the eyes of the Starwood board. There was likely interest from foreign purchasers. Definite interest from Hyatt. Possible interest from IHG and Wyndham.
On the one hand, when the Marriott acquisition was announced, it seemed like they were buying Starwood on the cheap. Surely Anbang is overpaying. As a consumer I think that’s great. And it’s funny in a way, turning political narratives on their heads, for consumers to be excited by a large asset purchase by a Chinese company. They ride in as white knights.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »