May
06
2026
With employees gone and baggage offices empty, passengers whose luggage was found may still have no one there to give it back.
Spirit Airlines Lost Bags Are Locked In Empty Airport Offices — No One There To Help
checked baggage
Tag Archives for checked baggage.
American Returned A Checked Bag Missing A Wheel — Airlines Still Hide Behind “Normal Wear And Tear” Despite DOT Warnings
American Airlines returned a checked bag missing a wheel, and the dispute gets at a bigger problem in air travel: airlines routinely lean on “normal wear and tear” to avoid paying damaged baggage claims. The Department of Transportation has warned carriers they cannot simply exclude wheels, handles, and other protruding parts across the board — but in practice, that does not stop airlines from treating almost every broken bag the same way.
Passengers Are Using A Deceptive Trick To Beat Airport Bag Scales — And Avoid Overweight Fees
Dec
16
2025
Airlines enforce the 50-pound limit with baggage scales that aren’t always perfectly calibrated—so some passengers have started “helping” the reading by quietly supporting one side of the suitcase with a foot while it’s being weighed. The number drops because part of the bag’s weight transfers off the scale, and influencers even promote it as a tip. It’s also fraud, and agents say they see (and cringe at) it all the time.
American Airlines First Class Passenger Shows Up On-Time, Gets Kicked Off Flight When Agent Vanishes For Donuts
Aug
27
2025
A passenger flying American Airlines out of Orlando Melbourne International Airport says he was effectively removed from his flight thanks to understaffed and unresponsive employees. “Rules are rules.”
“Southwest Is Hoeing Me” Airline Loses Woman’s $5,000 Bag, Dumps It At Strange Apartment, Shrugs And Tells Her To Call Police
Aug
03
2025
“Southwest is hoeing me.” A Southwest Airlines passenger says that’s what an employee told her, after the airline lost her bag, then when it was found it was delivered to the wrong address, and the airline and courier service simply pointed fingers at each other – forcing the woman to get the police involved.
American Airlines Blames Security — But Families Now Pay More To Prepay Checked Bags Since Fees Can’t Be Shared
Apr
06
2025
American Airlines has changed how customers prepay for checked bags. They’ve stopped pooling checked bags across all travelers on a reservation and now force each bag to be explicitly assigned (and charged) to the passenger who will check it.
Lost Bags Cost U.S. Airlines $150 Million—American Airlines Joins 18 Carriers Using Apple AirTags To Find Them Faster
Customers used to get frustrated, knowing where their bags were but running into a brick wall with their airline trying to get that information used. That’s changed, with airlines jumping on the bandwagon of adopting new technology deployed by Apple that lets them take in tracking data and use it to recover bags.
Airports Have TSA, FBI, and DEA—Yet Anyone Can Walk Into Baggage Claim And Steal Your Suitcase
Feb
05
2025
There are more law enforcement agencies on premises at a major international airport than anywhere else. There’s TSA, local police, DEA, Customs and Border Protection, FBI and that’s just to name a few.
Yet people can just walk into the arrivals level of an airport, walk up to baggage claim, and pick up bags belonging to anyone that they wish – and walk right out.
Newark Airport Chaos: Alaska Airlines Agent’s Furious Outburst After Luggage Delay
Jul
12
2024
An Alaska Airlines baggage agent at Newark air[port faced off with a customer over delayed luggage, losing it not just on the customer but with another passenger who tried to help de-escalate things.
Viral Outrage: Delta Baggage Handlers Toss NCAA Golf Team’s Clubs In Shocking Video
May
22
2024
There’s an old saying about there being just two kinds of luggage, carry-on and lost. That’s not true. The third kind is damaged.
