Tag Archives for hilton.
There are folks who will come out ahead – those who already have unlimited Priority Pass and will get the full $200 per year value out of the statement credits – but overall judging the pure value of the card I don’t think this is a net improvement. It’s still a good value product but I don’t see this refresh as an improvement.
Hilton Houston Post Oak by the Galleria has backed out of hosting the “Seize the Moment US Campaign for Palestinian Rights National Conference” planned for October 27 – 29, which was set to be keynoted by Representative Rashida Tlaib, a Palestinian American congresswoman and member of ‘the squad’ known for her opposition to Israel.
Hilton has communicated upcoming changes to housekeeping, bathroom towels, bedside power outlets and night lights to hotel owners in the Americas, which they say are changes that “will have the biggest impact on guest satisfaction” while at the same time “being mindful” of property owner margins.
According to an internal communication reviewed by View From The Wing, Hilton hotels must be “clean everywhere and offer a hot breakfast, a great shower experience and a few reliable and friendly touches.”
Did you know that Hilton specifically says that 44% of its brands do not have to upgrade elite members at all?
Since I wrote about “parking recapture fees” readers have been sharing other hotels that do this. One sent me a folio from the Hilton Garden Inn Orlando at SeaWorld with a $2.13 charge. Another sent me a folio from Hampton Inn Philadelphia/King Of Prussia (Valley Forge) showing a $3.87 parking recapture fee.
Last month we saw a Hilton manager breaking into a guestroom and sucking a man’s toes. Now there’s a story from a Hilton guest of a front desk associate trying to get into his room as he was coming out of the shower.
The owner of the Hilton San Francisco Union Square and Parc 55 hotels in has chosen to stop making payments on $725 million in debt and turn the keys over to their lender, J.P. Morgan Chase.
Park Hotels and Resorts says San Francisco is too much of a mess and won’t be turned around any time soon.
Hilton has announced a new extended stay hotel brand that’s supposed to resemble an apartment for guests planning visits of at least 20 days. They’re announcing it even before they have a name. For now, it’s Project H3.
I’ve read the release and have no idea how their concept is different, other than a lobby that “allows sight lines from the front desk to fitness, laundry, and a simple retail market” and communal grills and fire pit.
I’ve only seen one hotel ever claim that your room rate doesn’t cover use of the bathroom mirror or TV in the room, and that this was covered by a resort fee instead. But when I flagged the stupidity, the hotel addressed it.
Maybe the second-most egregious resort fee I’ve come across belongs to Hilton’s Hotel Del Coronado
Hilton’s new promotion: is double points on all stays with checkouts by December 31 plus 2000 bonus points for checkouts on a weekday. In addition Hilton is offering double elite night credit for nights stayed October 11 – December 31, 2022. You need to register for both, award stays count, and the offers tell us something about business travel and loyalty right at this moment.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
