Tag Archives for marrriott.
Marriott’s new reservation stack can merchandise room attributes, paid upgrades, dining, spa and golf the way airlines sell seats and extras. Guests may get more control, but every newly priced attribute adds friction—and every suite sold is one less available to honor elite status.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
