Tag Archives for travel insurance.
Delta Air Lines has been misleading customers by inappropriately leveraging U.S. State Department advice to aggressively sell domestic trip cancellation insurance, highlighting a significant ethical and consumer protection issue.
I’m not a fan of travel insurance for most trips. I think it’s overpriced, and often fails to deliver what consumers think they’re buying. The hassle in getting a claim covered can outweigh the value of the claim. To my mind it’s something to consider for a ‘trip of a lifetime’ where a loss really would be catastrophic (a trip that could never be replaced) but not for run of the mill travel.
That’s a different matter from making sure your health coverage extends to wherever you’re traveling and to medical evacuation coverage.
I’ve been a long-time opponent of buying travel insurance for small dollar trips. I wrote about the tricks insurers use to get out of paying claims as far back as 2007. And a decade ago I explained why it’s usually a bad deal.
Travel insurance can make sense for a ‘trip of a lifetime’ but the tactics used to sell insurance can be questionable.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
