Monthly Archives for July 2019.
American Airlines is going to fly a Stand Up to Cancer-wrapped plane and anyone who contributes $25 or more can add a name to the wrapping that will go on the aircraft as a way of honoring a survivor of cancer, someone who is battling it now, or someone that has passed.
Make a donation of $25 or more to Stand Up To Cancer in July and add the name of someone you’d like to honor to an American Airlines Airbus A321.
Last night Brenda Berg reported on Twitter that her son had flown as an unaccompanied minor on United Airlines from Raleigh Durham to Newark, intending to connect on to Stockholm on SAS. However United put him on a Eurowings flight to Germany instead.
I can only imagine this woman’s horror because she couldn’t even get through to United. If you don’t have elite status telephone wait times are interminable, and that’s just to get access to an agent without much motivation or empowerment to do anything that requires more than keystrokes on their computer.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
