Featured Articles

Frontier Airlines Announces ‘The New Frontier’ With No Change Fees And Premium Upgrades

May 17 2024

CEO Barry Biffle has been willing to try a lot of things, and it’s interesting to watch. He’s also a great marketer. He was the marketing mind at Spirit Airlines back when their ads went viral for having the sense of humor of a 13-year old boy.

Now the airline says it is eliminating change fees on most fares, and that is… sort of true?

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Ritz-Carlton Horror Stories: Why Is This Faux Luxury Brand So Awful?

May 17 2024

I was at the Ritz-Carlton Grand Cayman when I first coined the term “resort factory.” There were about several rows of beach chairs, and if you didn’t place a book on a chair by 8 a.m. you’d find yourself four rows back from the beach.

Staff turned my table at breakfast, seating someone else, while I was up at the buffet. And housekeeping entered the room without knocking while the Do Not Disturb sign was on my door. That was probably my… best Ritz-Carlton stay.

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REAL ID Act: 20 Years Of Delays – Why 2025 Won’t Be Any Different

May 16 2024

The ‘Real ID Act’ was passed in 2005, requiring enhanced security measures for people to prove their identity in order to get drivers licenses. Nineteen years later it’s never been implemented. Now TSA says they’ll finally require REAL ID-compliant drivers licenses at airport security starting in May 2025 a full twenty years later. The first deadline was in 2008. Does anyone believe them this time?

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United Airlines Denies Boarding, Keeps Passenger’s Money Over Basic Economy Check-In Ban

May 16 2024

United Airlines denied boarding to a passenger and wouldn’t provide a refund – because they were traveling on a basic economy ticket and weren’t checking a bag.

Ultimately, she bought a ticket on American Airlines and her duffel bag fit just fine under her seat and as you’ll see in the video she ultimately made it to Key West, Florida after a ‘planes, trains and automobiles’ experience.

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