United Airlines Redeye Diverts To Denver As Four Passengers Pin Down Man Demanding, ‘Where Are The Mormons?’

Feb 10 2025

A United Airlines passenger wound up restrained on board Sunday night’s redeye flight 1494 from San Francisco to Chicago O’Hare after this “big dude kept coming up the aisle towards the front of the plane” getting into “heated confrontations with the crew,” according to a passenger on board. At one point the man got within “an inch” of “their noses” and “eventually started yelling really loudly.”

Continue Reading »

Featured Articles

Inside the Award Seat Crisis: Air Canada On Dynamic Pricing Of Partner Awards As Too Many Miles Chase Too Few Seats

Feb 10 2025

Airlines are at risk of killing their golden goose. Miles motivate customers, but customers need to be able to use their miles. Airlines have gotten better at selling their seats for cash, frequent flyer programs want to retain their margins, and so members get squeezed.

As a result, airline executives call for ‘revisiting the model’ of frequent flyer programs – the model that made them successful, multi-billion dollar enterprises.

Continue Reading »

Why You May Be Sitting In Filth On Your Next Flight: ‘Every Minute Spent Cleaning Is A Minute Lost In The Air’

Feb 10 2025

American Airlines CEO Robert Isom says the most important thing for an airline is an on-time departure (also, ‘not spending a dollar more than they need to’ which presumably includes on cleaning planes). Personally I actually prioritize not sitting in filth for my flight even ahead of an exact on-time departure. Unfortunately there’s really not any U.S. airline I can choose that shares this value. And ideally they’d be in the business of doing both! United is supposed to be going for premium, but. @united Another filthy Polaris experience… And no wipes on board. pic.twitter.com/Zk5RLwzYLR — Joe (@joebarti) February 9, 2025 Southwest is ostensibly pivoting to premium, selling seat assignments and extra legroom seats. Maybe start with this. @SouthwestAir great job cleaning the seats between flights this is disgusting pic.twitter.com/1yd1Lhdd9P — Eric VanDongen (@ervandongen) February…

Continue Reading »

Hyatt Buys Playa Hotels In $2.6 Billion Doubling Down Into All-Inclusives

Feb 10 2025

Hyatt will acquire all outstanding shares of Playa Hotels at $13.50 per share, valuing it at $2.6 billion inclusive of $900 million debt. That’s a 40% premium over the company’s market cap prior to revealing talks over the sale. Hyatt plans to sell the physical hotel properties, and they anticipate this will generate approximately $2 billion by the end of 2027. The non-Hyatt branded properties seem likely to convert to Hyatt brands over time.

Continue Reading »

North Koreans Once Hid Foreign Fast Food—Now They Empty This Airport KFC Before Every Flight To Pyongyang

Feb 09 2025

At Shenyang Taoxian International Airport in northeastern China, a familiar scene unfolds every time an Air Koryo flight readies for Pyongyang. As soon as passengers clear passport control, there’s a dash towards the KFC in the departures hall. The fast food outpost gets cleaned out of hamburgers and chicken burgers. They’re bringing the burgers back home with them.

Continue Reading »

United Airlines ‘Surprise & Delight’ Move – Even Economy Flyers Now Enjoy Jaguar Rides Across The Tarmac For Connections

Feb 09 2025

United is leaving American behind in the dust at Chicago O’Hare, and competed head-to-head with Delta in the ‘premium lane’ of U.S. air travel across the country. So it doesn’t surprise me that they’re investing more in their product, investing in their technology, and consistently surprising customers with inflight milestone recognition. Well, it seems they have something new up their sleeve.

Continue Reading »