Officially, you can take your business class amenity kit with you but not the bedding. People do it anyway, which shouldn’t be surprising since passengers at Delta Sky Clubs are dumping buffet items into their carry on bags and guests steal insane things from hotels.
On September 15 Ishpreet Kaur went to the airport to travel with her parents. They were all flying economy. However she got the three of them upgraded to business class. It was the first time her parents had flown business in their lives, and something they’ve always wished they could experience. Her father appears giddy.
But for her it was something more than just being able to give this experience to her parents. It was the pride in their eyes, seeing their daughter as having made it to the point that she could do this for them.
StatusMatch.com which is currently offering a lucrative status match with Frontier Airlines (up to top tier, open to people that have matched before, and even matching against hotel and cruise programs).
They now also have a a status match offering with LATAM, the South American megacarrier that left oneworld to link up with Delta Air Lines. And they’re even matching up to Black status.
JetBlue staff boarded a flight in Jamaica to question a passenger who was seated about traveling without a ticket. The passenger didn’t take kindly to be questioned, threatening to throw down: “Mek mi f**k-up one a unuh in yah.”
Delta is demanding more from customers without giving them any more in return, and rewarding them with a currency that it worth less than what customers can earn elsewhere. And their bet is that a small subset of cardmembers will increase their spend so much as to offset those who cancel and the bulk of cardmembers for whom the changes aren’t designed to incent spend.
Open seating on Southwest Airlines means Lord Of The Flies… or sometimes Thunderdome. That doesn’t work for everyone, but I actually like it.
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Musician David Ryan Harris flew American from Atlanta to Los Angeles on last Friday, September 15th, and he was met on arrival by four police officers and an airline employee.
Journalist, former Presidential speechwriter, and private pilot James Fallows complained on twitter about his United flight that was delayed just under 24 hours – and he attributes the decision to delay rather than cancel the flight to an anti-consumer conspiracy.
His followers on twitter are wrongly led to believe that this is so passengers aren’t entitled to a refund. Nothing could be further from the truh.
After Delta Air Lines announced it was going all Keyser Söze on its elite frequent flyers, and acting like the master manipulator who leaves no loose ends, even if it means betraying those who trust him, there’s a clear opening for competing airlines.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
