The internet is going crazy over the “Cheek Splitter 9000” which looks like a new frontier in how airlines make passengers uncomfortable onboard. But it’s not – instead, it’s a long-standing quirk of aviation safety.
A Frontier Airlines passenger flying from Philadelphia to St. Louis via Orlando showed up at the gate but she had no seat assignment, and the flight was overbooked. Three gate agents announced they were oversold by 10 and – despite offers of vouchers up to $800 – didn’t get any volunteers.
JFK Airport has banned curbside rideshare pickups at JetBlue’s Terminal 5, forcing travelers to lug their bags onto the AirTrain to reach rides at Howard Beach. Plus, getting charged $26 for an airport cocktail, Delta fixes crew scheduling IT, and Qantas elite status changes.
A viral debate over airlines separating families on flights misses a crucial fact: major airlines already guarantee adjacent seats for families—but passengers frequently misunderstand or ignore how these policies actually work.
A woman who famously stowed away on a Delta flight to Paris—spending hours undetected in lavatories—has struck again, sneaking through TSA and boarding a United flight from Newark to Milan.
Airport food prices drove one family to order Domino’s Pizza directly to the terminal during a delay—then carry the boxes through TSA and eat the slices onboard. The move has sparked a heated debate over whether it’s a brilliant money‑saving hack or just bad cabin etiquette.
Tampa International Airport just sparked controversy by tweeting that it wants passengers to stop wearing pajamas. But can an airport actually enforce a pajama ban? It’s legally dubious, and drawing backlash online.
United Airlines is aggressively pushing customers toward its credit cards with major MileagePlus changes, but top airline analyst Henry Harteveldt warns this strategy could backfire—alienating loyal flyers who feel that without the card, their business simply doesn’t matter.
A Delta passenger vomited openly in his seat for nearly an hour while his barefoot companion casually admitted their family had just suffered a contagious virus. Despite health and safety protocols, the Delta crew reportedly let it continue.
Guests at the Ritz-Carlton St. Thomas were robbed at gunpoint of $425,000 in luxury goods moments after their security guard mysteriously disappeared—raising suspicions of an inside job. Plus, Denver airport’s $14.5 million sign is malfunctioning, and a single forger caused 60,000 aircraft engine parts to have fake safety certificates.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
