A Pennsylvania family alleges Qatar Airways assured their 16-year-old son that an inflight sandwich was safe despite his peanut, dairy and fish allergies. He collapsed soon after eating it, and they say the onboard medical response failed, too.
United is firing flight attendants who aren’t at their assigned base while on reserve, while their union argues the airline is exceeding its contractual authority. Plus: Delta doubles down on Los Angeles, a humanoid robot walks through an airport, and United passengers confront carry-on and cabin-cleanliness failures.
Delta hasn’t announced that they’ll be flying Los Angeles to Manila yet. But that’s the plan, and the flight’s schedule has even leaked now.
Plainclothes ICE agents forced an elderly Asian traveler to the floor at Harry Reid International Airport, then walked away when passengers confronted and filmed them. Airport police found no outstanding warrants and removed the single handcuff left dangling from his wrist before he boarded his flight.
Chase has increased the World of Hyatt Business Card’s offer to 70,000 bonus points after $7,000 in spending within three months. Beyond the bonus, the card earns five elite nights for every $10,000 spent and offers up to $100 in annual Hyatt credits.
A man posing as a guest at the St. Regis Bal Harbour charged $1,238.10 in food, drinks and clothing to another guest’s room. He was caught when he walked past as the real guest disputed the bill—and records matching his name and birth date suggest this may not have been his first hotel scheme.
A Marriott hotel offers 50 Bonvoy points—about 30 cents—to skip daily housekeeping. The original 500-Starpoint pilot paid 30 times more.
United will let passengers who object to Palm Beach airport’s new Trump name switch to Miami or Fort Lauderdale without repricing amidst passenger complaints.
Video from SFO shows a United agent suggest calling ICE because a customer “doesn’t act like a citizen,” then approach and reach toward his phone.
Airline workers lost a COVID vaccine discrimination appeal after judges found no plausible religious hostility since exempted employees could work with masks and monthly testing. Then the court exposed their lawyer’s fake AI-generated citations—including a second batch submitted after the problem was flagged.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
