As President Robert Isom explained it to flight attendants in an internal meeting this week, American Airlines would like to modify Airbus A319s and add more first class seats. Just 8 seats up front isn’t enough to sell on many of the routes where the aircraft gets deployed. He’d also like to add bigger overhead bins. A decision point may come next year.
Brady Byrnes, who is American’s Vice President of Inflight, explained at an internal meeting this week (a recording of which was reviewed by View From The Wing) that the carrier is prioritizing which flights get basic amenities.
Their co-brand credit card revenue accounted for the entirey of profit in many quarters before the pandemic. When the airline said they were losing money in New York, that was the wrong way to look at the business.
ConciergeKey is American’s revenue-based top level, given to very high revenue customers and those who influence significant business for the airline.
They got priority for upgrades and other waitlists and have myriad other benefits including use of the airline’s business class Flagship lounges when flying domestically and are again being given tokens to visit American’s exclusive Flagship First Dining, too.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
At the start of Wednesday’s United Airlines earnings call, CEO Scott Kirby outlined four reasons he believes United is positioned to win relative to competitor airlines.
I had the opportunity to visit the very first Capital One airport lounge at Dallas – Fort Worth on Wednesday, a couple of weeks before opening. This is a great space, really thoughtfully designed with a lot of details built-in. They’ve invested a lot, and what impressed me most was the food which wasn’t just ‘good for an airport lounge’ but genuinely good. I’m hoping it scales and is sustainable, because you’re going to want to check it out.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
New U.S. travel rules go into effect November 8th, and if the President of France were bound by them he’d be ineligible to enter the country – even though he’s fully vaccinated following European guidelines. That’s because U.S. pandemic policy is – still – not guided by science.
Hyatt is adjusting its award chart to create peak and off peak pricing at each category for reward nights booked starting Tuesday, October 26th for stays March 1, 2022 and beyond. This is a devaluation, but Hyatt’s program remains better than competitors’.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
