About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Co-Pilot Sues Southwest Airlines After Captain Locks Cockpit Door, Exposes Himself

Oct 06 2022

A Southwest Airlines pilot is suing her airline after the captain in charge of flight WN6607 from Philadelphia to Orlando on August 10, 2020 pleaded guilty “to dead-bolting the cockpit door during a flight and stripping naked in front of her.”

As she explains it, the flight was the first time she’d met the man. He said it was hire retirement flight (though he actually continued to fly for 3 more weeks). And he shared that there was “something he wanted to do” before he retired.

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Delta Devalues Its Gifts To Million Miler Elites

Oct 06 2022

When you reach a million mile threshold with Delta SkyMiles, they offer you a choice of gift. It’s a really nice touch, or at least it was. The program was paused during the pandemic, and just re-launched. So everyone who earned million mile status since the program went on hiatus (or earned a selection, but their selection didn’t ship prior to Covid) was invited to pick a gift from the new program.

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Mexico May Relaunch Mexicana, Airline To Be Run By The Military

Oct 05 2022

Mexicana was one of the oldest airlines in the world operating under the same brand when it ceased operations on August 28, 2010.

The partially government-owned carrier went into bankruptcy, and several criminal cases emerged involving tax fraud and money laundering by key executives. The departure of the Star Alliance-turned-oneworld member left Mexico with airlines like Aeroméxico, Volaris and Interjet.

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Bizarre Interview With Marriott’s CEO

Oct 05 2022

Marriott CEO Anthony Capuano gave an interview and the whole thing struck me as.. strange?

He incorrectly claims Marriott had the first hotel loyalty program. He talks about resort fees as incredible for customers. And he talks about how much control is necessary over hotel stays, even as they defer more and more to individual owners.

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