About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines Bumps Passenger Off Flight, Agent Says They “Do Not Care About DOT Rules”

Apr 16 2024

Michael Trager, who runs frequent traveler and casino loyalty site TravelZork, had one of the most interesting “bump” stories I’ve heard in a long time. He was involuntarily denied boarding on an American Airlines flight last week, and airport staff refused to provide him any compensation saying that they “do not care about DOT Rules.”

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From Pregnancy To Pilot Prohibition: Union Head Sara Nelson Blasts Breeze Airways Conduct Rules ‘Out Of 1952’

Apr 16 2024

Flight attendants union head Sara Nelson, who is trying to organize at JetBlue founder Dave Neeleman’s startup Breeze Airways, took to social media to blast the airline’s employee handbook as antiquated and outdated. She compares their conflict of interest policy to a “pregnancy and the weight program” from 1952. Except the airline’s policies seem… downright reasonable?

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Big Jets In Dubai Turn Into Sea Planes As Severe Flooding Shuts Down Airport – And The Whole City

Apr 16 2024

The UAE has been hit by severe weather, leading to significant disruptions and urgent public warnings. The National Emergency Crisis and Disaster Management Authority advised residents to stay indoors unless absolutely necessary.

Dubai International Airport experienced severe flooding and a temporary halt in operations. Aircraft were unable to move effectively through the inundated tarmac.

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Exempt from TSA: The VIP Airport Treatment Ted Cruz Wants for Politicians To Cost Up To $500 Million Per Year

Apr 16 2024

Members of Congress, Cabinet Secretaries, and federal judges who have received any threats (and they almost all receive threats at some point) are to receive an escort for their entire journey through commercial airports and won’t be required to go through normal screening – instead receiving private screening.

TSA has estimated the cost of letting politicians, their families, and two accompanying staff members opt out is public security and providing them VIP secure escort throughout their airport experience.

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Spirit Airlines Employee Swears at Passenger In TSA Security Line

Apr 15 2024

A Spirit Airlines employee was filmed last week at Fort Lauderdale-Hollywood International Airport getting into it with a passenger, accosting her and dropping an F-bomb. The woman probably deserved it?

The check-in agent followed the woman to security. And as the woman advanced in line at the TSA checkpoint, she demanded that the woman show her boarding pass.

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Delta Diamond Passenger Uses Trick to Fly Business Class, Leave The Kids In Back – And Avoid Extra Fees

first class seats
Apr 15 2024

A Delta Diamond medallion booked his family on an international trip in premium economy. They were going to fly Delta’s Airbus A350 – but when the airline changed the aircraft they were planning to use to one of their ex-LATAM planes without that cabin the whole family was downgraded to extra legroom coach.

So he decided to upgrade himself and his wife, and leave their three kids in back.

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