About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Woman Who Took Private Plane To Storm The Capitol Feels Persecuted, Asks President For Pardon

Jan 16 2021

Passengers from all over flew to DC this past week on American Airlines, Delta, Southwest and others to protest – and some to riot – at the Capitol. Many were maskless, some were kicked off flights. Others harassed Mitt Romney on the way to DC (and on the way home, harassed Lindsey Graham). Still others projected “TRUMP 2020” onto the ceiling of their aircraft. And others sat peacefully.

But Dallas-area realtor and radio host Jenna Ryan took a private plane. And this was all because – with no self-awareness of having flown private to DC – “they’re taking everything” away from her. Now she’s been arrested, and is asking the President for a pardon, because she’s the real victim here.

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Marriott Math: Stay 0 Nights To Requalify Platinum, Stay 2 Nights To Requalify For Titanium

outside marriott hotel
Jan 16 2021

Marriott is gifting status qualifying nights to current elite members regardless of how status was earned. They are generous with easy elite nights from credit cards. And they’re running a double elite nights promo. That makes earning elite status through March 2023 really easy for people who already have elite status in the Bonvoy program.

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Don’t Expect American Airlines To Require Vaccination For Travel (They Won’t Require It For Employees)

Jan 16 2021

In November the CEO of American Airlines joint venture partner Qantas announced they planned to require vaccination in order to fly. U.S. airlines have had internal discussions about following suit. However I do not see how American Airlines could require passengers but not crew to have been vaccinated in order to travel.

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Marriott Tells 100 Night Elites: Stop Emailing Your Ambassador, You Won’t Get A Reply

Jan 15 2021

When Marriott acquired Starwood they also acquired the Ambassador program which offered a single point of contact for the chain’s top customers, to make reservations, interface with hotels on requests, and act as a concierge more broadly.

First Marriott had mass layoffs of concierges. Now they’ve decided emails to individual concierges can no longer be answered – everything goes into a single customer service pool.

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The ‘No Pee Rule’ Returns to DC Airports For Alaska Airlines Flights

alaska airlines plane
Jan 15 2021

After 9/11 passengers on flights to Washington’s National airport were required to remain seated for the last 30 minutes of their trip, and for the first 30 minutes on any flight departing the airport.

Dubbed by frequent flyers the “no pee rule” it was meant to immediately identify anyone that might be trying to take over the aircraft when it was close enough that it could hit the White House, U.S. Capitol or other high value target. More than 30 minutes out, presumably, the government thought it would be able to shoot down the plane.

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