About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines Will Offer A New Product Above Business Class This Fall

Apr 17 2024

American Airlines is the last remaining U.S. carrier to sell a true ‘first class’. Ever since Continental Airlines began selling a ‘premium business class’ that they called BusinessFirst, and dropped first class, the trend has gone in that direction. Delta has had a first class cabin in years, and United’s top product is now business class.

Now American plans to eliminate first class, too. Or do they?

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American Airlines Unveils New Business Class Experience With Upgraded Meals, Bedding, and Amenities

Apr 17 2024

A year and a half ago I revealed that new amenity kits, bedding, and meals would be introduced when American Airlines rolls out business class suites that will be arrive with new delivery Boeing 787-9 aircraft, and eventually be added to Boeing 777-300ERs.

The idea is that an elevated business class seat would be accompanied by new investments in other elements of the product. And it turns out we’ll see this new business class soft product Memorial Day weekend – even before the new seats arrive.

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American Airlines Bumps Passenger Off Flight, Agent Says They “Do Not Care About DOT Rules”

Apr 16 2024

Michael Trager, who runs frequent traveler and casino loyalty site TravelZork, had one of the most interesting “bump” stories I’ve heard in a long time. He was involuntarily denied boarding on an American Airlines flight last week, and airport staff refused to provide him any compensation saying that they “do not care about DOT Rules.”

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From Pregnancy To Pilot Prohibition: Union Head Sara Nelson Blasts Breeze Airways Conduct Rules ‘Out Of 1952’

Apr 16 2024

Flight attendants union head Sara Nelson, who is trying to organize at JetBlue founder Dave Neeleman’s startup Breeze Airways, took to social media to blast the airline’s employee handbook as antiquated and outdated. She compares their conflict of interest policy to a “pregnancy and the weight program” from 1952. Except the airline’s policies seem… downright reasonable?

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Big Jets In Dubai Turn Into Sea Planes As Severe Flooding Shuts Down Airport – And The Whole City

Apr 16 2024

The UAE has been hit by severe weather, leading to significant disruptions and urgent public warnings. The National Emergency Crisis and Disaster Management Authority advised residents to stay indoors unless absolutely necessary.

Dubai International Airport experienced severe flooding and a temporary halt in operations. Aircraft were unable to move effectively through the inundated tarmac.

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Exempt from TSA: The VIP Airport Treatment Ted Cruz Wants for Politicians To Cost Up To $500 Million Per Year

Apr 16 2024

Members of Congress, Cabinet Secretaries, and federal judges who have received any threats (and they almost all receive threats at some point) are to receive an escort for their entire journey through commercial airports and won’t be required to go through normal screening – instead receiving private screening.

TSA has estimated the cost of letting politicians, their families, and two accompanying staff members opt out is public security and providing them VIP secure escort throughout their airport experience.

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