About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Total Power, Zero Consequence: Inside The Incentive Machine That Turns CBP Checkpoints Into Humiliation Lines

Jul 03 2025

Matthew Klint who writes ‘Live and Let’s Fly’ writes about feeling belittled by an immigration officer at LAX airport, returning from a trip to Germany. He was powerless, having to ‘take it’, mostly because his wife has a Green Card but is not a citizen, and because he thought he might have his Global Entry revoked if he objected to being condescended to.

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Southwest Airlines Passenger Stunned As Seatmate Casually Snorts Coke With Dunkin Donuts Card And $5 Bill

Jul 03 2025

A Southwest Airlines passenger flying from Baltimore to Denver on Wednesday reportedly pulled out a “steel box [with] lots of bottles inside.” While the passenger seated across from him at first thought that it was medicine, the man “proceed[ed] to use his Dunkin’ Donuts loyalty card to start cutting up lines of cocaine.”

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