About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Southwest Airlines Passenger Stunned As Seatmate Casually Snorts Coke With Dunkin Donuts Card And $5 Bill

Jul 03 2025

A Southwest Airlines passenger flying from Baltimore to Denver on Wednesday reportedly pulled out a “steel box [with] lots of bottles inside.” While the passenger seated across from him at first thought that it was medicine, the man “proceed[ed] to use his Dunkin’ Donuts loyalty card to start cutting up lines of cocaine.”

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“It’s Just a Sign”: Marriott Hotel’s Absurd Reason For Refusing To Honor Elite Check-In Benefits

Jul 02 2025

Big busy chain hotels can often have long lines to check in – nothing like what you’ll find in Las Vegas, where guests can stand in line for hours – but interminable feeling after a long flight when you just want to get to your room.

Properties that are unwilling to fully staff their front desks have turned to technology. But one of the better benefits that many of the big hotel programs offer is the elite check-in line.

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