About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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A JetBlue Passenger Stole A Gate Agent’s Phone Charger. How The Agent Responded Was Perfect.

Jan 29 2023

A passenger on a JetBlue flight stole a phone charger from an agent at the gate on Friday. They didn’t take the gate agent’s phone – just the charger.

The agent realized their charger was gone, boarded the flight, and announced at the flight isn’t going anywhere until the thief returns it. If the passenger doesn’t come forward, they’ll pull security tapes and figure out who it was anyway. It’s better to fess up!

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When Given The Choice, American Airlines Says They Prefer Domestic Over International

Jan 28 2023

American Airlines has increasingly become a domestic airline. Even though it’s the largest airline, it’s less of a global airline even than it was prior to the pandemic. They don’t fly as much to Europe and they haven’t built back much of their flying to Asia.

In fact they no longer consider Los Angeles to be their gateway to Asia, and a lot of their flying to secondary cities in Europe has been halted. That’s meant a real reduction in activity in Philadelphia, where those Europe flights were based, since domestic connections were optimized to support those transatlantic trips as well.

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Sex Toy In The Microwave: Worst Hotel Ever Granted A State License?

Jan 28 2023

The Baymont By Wyndham Des Moines North was an unlicensed hotel, despite being branded as part of a global chain and being owned by McKinney, Texas-based Relianse Global.

On December 22, hotel inspectors found “trash, pests, nonworking smoke detectors and a “sex toy” in the microwave oven of a guest room.” And the property has been given a government license to operate.

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