About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Medical Student Kicked Off Frontier Flight To Make Room For Crew, Threatened With Arrest

Jul 21 2024

A passenger on Frontier Airlines flight 1449 from Atlanta to Denver Friday evening says they were bumped from the aircraft after they had already boarded in order to make room for staff. She says she was “threatened with arrest” if she didn’t give up her seat, and she missed the wedding she was headed to. The flight wound up taking off without her.

Continue Reading »

Any United Flight Attendant Calling In Sick Friday-Sunday Must Now Submit A Medical Treatment Plan Or Be Disciplined

Jul 21 2024

This absence certificate being required by the airline is extensive and invasive, demanding personal health information including a “treatment plan” and “progress of treatment” that is highly unusual to share with any employer – let alone for merely taking a sick day that an employee is contractually entitled to when sick.

Continue Reading »

Award Alert: Wide Open Business Class Award Space To Asia Using Any Transferable Credit Card Points

Jul 21 2024

SkyTeam member Vietnam Airlines flies non-stop between the U.S. and Vietnam – four-times weekly San Francisco – Ho Chi Minh City service – with an Airbus A350. There is fantastic business class award availability right now for this flight, for up to 4 passengers per flight, whether looking for trips right away through eleven months from now. You can use this flight to connect onward in Southeast Asia (or, if you’re willing to pay the requisite miles, even beyond).

Continue Reading »

Delta’s Total Collapse: Hundreds Of Thousands Stranded, Unable To Even Talk To The Airline, While Others Recover

Jul 21 2024

Delta is a good airline that is not doing very well right now. But it’s also an overrated airline, a result of its own PR machine that persistently beats the drum about how premium it is despite workhorse Boeing 767s whose premium passenger experience lags that of both American and United. This is a strong reminder that though it performs marginally better much of the time, and its crews are marginally friendlier, it’s still an airline and can underperform peers in dramatic ways.

Continue Reading »

Senate Transportation Chair Reveals Her Picks: 4 Airlines Backed For DC’s New Airport Slots

Jul 20 2024

Senator Maria Cantwell (D-WA), Chair of Senate Commerce, Science and Transportation – the committee that oversees DOT and that drafted the FAA Reauthorization Act language which created these slots – didn’t just write the law that created new slots at Washington’s National airport.

She didn’t just draft language that virtually assigns those slots to specific airlines. In case her point wasn’t clear enough, she’s written to Transportation Secretary Pete Buttigieg, in the regulatory docket, explaining who she believes should get the new slots that permit flights greater than 1,250 miles from National airport.

Continue Reading »