There Are So Many Airline Complaints, DOT Stopped Publishing The Data [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Gary – I realize you likely have a NY Times subscription and may not notice but the story above (which sounds interesting) on facial recognition is behind a firewall and can’t be read 🙁

  2. Why do people write and complain about airplane wifi and food. Do you travel for those or for transporation?

  3. There are choices. If they promised Wi-Fi and food, that would’ve factored into the decision. If then not provide or executed badly, I’d say it’s fair to complain about it.

  4. Facial recognition technology feeds off fear/insecurity and will in its own ways generate more and more fear and even insecurity too over time.

    It’s possible to take images of people on the street or at an event and then run them against against photos elsewhere to try to match the faces to names. And it’s not a capability limited to just law enforcement and other government agencies, so the public really should anticipate problems from both security services’ use of this kind of capability but also from civilian use of such capability.

    While your cute face online may get you fans and opportunities, it can also be exploited by miscreants.

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