Passengers Pass Cash Up The Aisle Like They Are Buying Tickets Onboard — Airlines Used To Do That For Real

Passengers on South African low cost carrier FlySafair were filmed during boarding, holding up South African banknotes, and and passing them forward over seatbacks along the aisle to the front. One man is collecting the cash, while everyone films.

It’s a gag everyone’s pulling here, with passengers appearing to pay their fares on board – like a South African minibus taxi, where riders often pass cash forward to the driver and change comes back. FlySafair, here, is the “taxi of the skies.”

This doesn’t show FlySafair literally collecting ticket payments onboard. If anything, FlySafair has explicitly moved away from onboard cash handling for purchases (they went cashless for inflight purchases from April 2024), which makes the cash‑passing gag even more obviously satire.

But did you know that several airlines used to sell tickets on board? Passengers would board the plane without tickets, and buy them in the air!

People Express passengers would go to the gate, pay for checked bags, and get a plastic, numbered, returnable boarding pass. The airline controlled capacity with these boarding passes – once you’ve handed out bas many as you have seats, everyone else has to wait for the next flight.

Then flight attendants came down the aisle selling tickets. Which of course raised the issue of, what if you didn’t or couldn’t pay? What if your credit card wouldn’t authorize?

You can’t be removed once you’re in the air, so payment issues had to be dealt with on arrival if at all. People Express couldn’t do real-time validation of credit cards in the air before inflight wifi connectivity, but most merchants weren’t validating cards really back then – they were imprinting cards and taking signatures. That meant the merchant was at risk for stolen cards, over limit cards, etc. Of course this was also long before the ‘cashless cabin’ era.

I remember the buy onboard model as a kid, but I also recall this wasn’t how all ticket purchases were handled, because flying on People Express as an unaccompanied minor (I loved buying a snack basket and a soda!) I know that I already had a ticket.

Pacific Southwest Airlines also let customers pay onboard if they didn’t buy tickets in advance, though this wasn’t as dominant as it was with People Express.

None of this is possible anymore with standard commercial air travel in the U.S., since you generally can’t get to the aircraft without being ticketed first (although you can go through checkpoints with a gate pass). Passenger data also gets pushed to the government in advance. You can’t take off with passengers who haven’t been cleared.

By the way, People Express is the first airline I know of that charged for first checked bags ($3). American was the first legacy U.S. airline to do it. Spirit though was a year ahead of them, and Ryanair in Europe did it even earlier.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. As a teen, I used to board the Eastern shuttle from LGA to BOS and the FA trolley would come by with a credit card franking machine — remember embossed credit cards to buy the ticket inflight? (Sometimes they had to hussle before landing.) That was in the late 1970s, maybe into early 1980s.

  2. When flying regional routes in southern Africa, please consider Airlink.

    @L737 — It’s @Matt’s Delta bit, but for a different setting (and honestly, if anyone knows South Africa-based airlines, it’s one of the best, so it fits, though I think Matt’s bit may sorta be mocking Delta, because Delta thinks of itself as better than all else… so…)

  3. I also remember some of the early shuttle routes selling tickets on board. Some also brought out another aircraft if they had more passengers than seats for a particular flight.

  4. @PDT,

    I also recall the Eastern Shuttle, in my case going between LGA and BOS while I was a student in Cambridge in the late 1960s. The “student fare” was $8 each way. There were no advanced ticket sales. You dropped your luggage on a cart, climbed the stairs to board the plane (originally Lockheed “Connies” and Electras, followed by specially configured 727s if I recall correctly).

    At the time, most passengers paid with cash as credit cards were only beginning to become ubiquitous.

    Interestingly enough, there were times after landing where disembarkation was delayed as the flight attendants finished collecting airfares!

  5. @1990 — Nicely done! And I guess I never really thought of that from that perspective, ha. Maybe so, maybe so.

  6. @MSPeconomist,

    Part of Eastern’s advertising was “we’ll bring out another and another and another” to meet demand. I guess unless there were real extenuating circumstances, you were really guaranteed a seat on the LGABOS and LGADCA shuttles. It must have been a logistical nightmare in terms of having aircraft and flight crews ready on standby to meet demand, but it appeared to have really worked well. That having been said, the “shuttle” concept as it was, didn’t last that many years, nor did Eastern Airlines (which also had other issues).

  7. I remember the first time I flew on UIA. The flight attendants actually walked down the aisle offering paid upgrades on the spot. They’d take cash right there and immediately move the passenger up front. At first it struck me as a little unusual, but later I checked the UIA website and learned that this was their standard procedure. This was all well before the war, of course.

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