Airbnb Guest Takes Revenge On Host After Bad Stay [Roundup]

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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Airbnb ha ha go to a hotel. If you dont like it you leave and go to another room or another hotel If something does not work maintenance needs to deal with it. I am not the repair man on holiday. If that TV falls over then Dumb A$$, every hotel i go to down screws that thing down.

  2. @Mike
    He bought the host new TV and then resented and snitched the host to the property management company. They found each other – perfect guest for perfect AirBnB host. Elon Musk should have bought Reddit instead of Twitter, but where passive aggressive millennial losers would go then?

  3. I can feel for the AirBnB renter. I just had our first AirBnB stay. The property receives rave reviews and has a superhost. We arrive at the property and have issues getting in. Toilet takes 30 minutes to fill. Blinds don’t adjust, so every day, twice a day, we manually adjust each vane in 2 sets of blinds. Everything in the apartment is very old. I still give 3 star review. Owner complains to me that they want the unit to be old inside. The review that is posted, is not what I wrote. AirBnB allows owners to edit guest’s reviews. To add insult to injury, there are other AirBnB units in the building. They all list a rooftop pool, which twice she denied existed. After the rental, I wrote that to her. She says she doesn’t want to advertise a pool, if it isn’t open. It was open.

    Will I ever rent another AirBnB, probably not. I also 2 other AirBnB reservations that were canceled months prior to arrival. AirBnB is not a company to trust! Especially since New York Times write up about how AirBnB covers up crimes committed in their rental properties.

  4. I love Airbnb.
    When I’m home I host an ensuite room on the first floor of my townhome. It is stylish and has high quality bedding and towels. I don’t allow auto booking because I want to make sure it’s a good fit and it’s with someone who will take good care of the space and that it is appriciated. Making people feel welcome and cared for is part of the reward for me.

    When I’m away traveling I offer my whole house and I use Airbnb. I always look for conscientious hosts and read to hrough the reviews and examine the photos. I try to figure out if the owner is near or very much a part of the property. I look for the same pride of ownership and care.

    I think one area that might be helpful for Airbnb to incorporate is to state how many listings a host has and if they are available locally for assistance.

    Airbnb has been a wonderful opportunity for me. I’ve met many new and wonderful friends both hosting and staying, and it’s been beneficial financially.

    I’m greatful for the opportunity.

  5. I have stayed at multiple Airbnbs on multiple continents speaking multiple languages with hosts. I have never had a problem. I ignore all instructions and I do whatever I want. I have had unregistered guests stay over, I’ve failed to take out the trash, I’ve left dirty dishes on the kitchen table. I’ve never stripped a bed. I have a perfect rating as a guest, and effusive written praise from all hosts, even those whose homes I left in filthy condition.

    All that being said, I only book Airbnb when I am out of options in traditional lodging.

  6. Maybe I’m an anomaly but I have stayed in Airbnb’s all over and always been super happy with them (and I’m pretty picky). Much prefer the conveniences of a condo or house over a hotel room any day.
    Before booking I do my due diligence, read all the reviews, sleuth them out on google satellite and street views, etc.

  7. @Jeannie – you have to do your due diligence! Can’t rely on a brand! But there are certainly use cases, places where hotels aren’t really options and when staying with a large group having a home can be great.

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