JetBlue has been in the news for making a jilted bridesmaid whole after she bailed on the wedding (for which she had already invested a lot).
SOS @JetBlue! Booked my X-C flights for a wedding, then was asked "to relinquish" my "duties as a bridesmaid" & mail my bridesmaid outfit X-C so another girl could fill in and wear it (Happy bday to me!) I am laughing & crying & must avoid this wedding at all costs. Pls help? pic.twitter.com/OrZUptt34w
— Courtney Duffy (@cduffy90) July 27, 2018
On the one hand no good deed goes unpunished, because this will signal to customers all over the country that they should be asking for generous exceptions.
On the other hand it leads to other customers taking to social media with unreasonable – nae, impossible – requests which underscore some things just aren’t an airline’s fault (like this, which was Chicago O’Hare’s fault).
That's not what we like to hear, Paul. Please, reach out to us four years ago and we will do our very best to prevent your tweet today.
— JetBlue Airways (@JetBlue) July 29, 2018
That would sort of make @martysg Christopher Lloyd, right?
You need to add a Freddie Award for best social media team for each category. Seriously. JetBlue has come through for me on social media several times. And obviously they are hilarious.
The Paul F. Tompkins (a comedian) tweet is quite clearly a joke
PVD to SYD F. Class United then Asians airlines. Great trip booked with all miles for both of us then I got dumped 6 months before we left . Talk about non transferrable non refundable . When I got on the Lax Incheon flight I told the agent if my ex does show up I am going to kill him on the 10 hr flight. Payback was ex did not show up and the miles were lost. I did send a post card from Sydney saying Glad you are not here. Good part was the airlines liked my story too. The said they just can not upgrade me beyond F