American Airlines Ends Mileage Upgrade Awards August 12, Switches to Costly Delta-Style ‘Instant Upgrades’ That Slash Value Of Miles

American Airlines is eliminating their mileage upgrade award chart August 12th. They’re replacing it with ‘instant upgrades’ using cash or miles. You’ll be charged a variable amount for upgrades, and you pay either the asking amount in money or the ‘equivalent’ in miles which will mean a low value per mile (almost certainly something around 1 cent per mile or a little higher or lower). This copies Delta Air Lines, and represents a significant hit to the value of miles for upgrades.

Here’s an offer on an upcoming domestic itinerary that I have:

American’s Tech Isn’t Ready To Support This New Feature

Currently ‘Instant Upgrade’ is available on the American Airlines website, but not yet their app. Unlike mileage upgrade awards, there are no wait lists. It’s either available at the prevailing price which is variable, rather than fixed the way it is today, or space isn’t available at all. No more mileage upgrade awards at a fixed price means no more ‘saver inventory’ for upgrades, either.

Unfortunately, when clicking through on the website it’s clear this product isn’t quite ready for prime time. Here’s an offer I have to upgrade a 190-mile flight between Dallas and Austin.

However when you click through, mileage payment is not actually an option. It reverts only cash. And I tested going further into the purchase funnel – miles as payment does not come back on the checkout screen, either.

Upgrades From Coach Are Now To Premium Economy On Long Haul Aircraft

Another change represented by sunsetting mileage upgrades is that the upgrade program allows moves from coach to premium economy, and not just business. Mileage upgrades didn’t give you the opportunity to upgrade to premium economy, but on the other hand they skipped over premium economy to put you in business class.

Sadly, Upgrades Were Just About To Get Good Again!

Occasionally there will be modestly cheap upgrades (likely better paid in cash than miles) that wouldn’t have otherwise been available. But mostly this will almost certainly represent a devaluation of the AAdvantage program.

And it’s happening at the worst possible time. There’s likely been lower demand for premium cabin international travel, especially after the summer, and American Airlines is adding premium seats to planes – with their new Boeing 787-9P premium configuration (51 business class seats) and planned retrofits of their Boeing 777-300ER to be even more premium-heavy. There are about to be more premium seats to upgrade into. We were going to have a value opportunity with mileage upgrades that won’t be there any longer.

By the way, this doesn’t just apply to long haul international upgrades. It’s part of the upgrade buy up program for domestic flights, too. So no more 15,000 mile plus $75 upgrades domestically. And right as the airline has a program to add premium seats to its Airbus A319 and A320 single aisle aircraft.

ConciergeKey Members Are Hurt Most

With the disappearance of fixed mileage upgrades, that means there are no more cash co-pays (the price is just the price). It also means a diminishment of value for the airline’s most important ConciergeKey customers, because they had those co-pays waived. They got to pay points but not the cash. The award chart was better for them than for other members, so the hit to them is greater than it is to the rest of us.

American Says This Is Good For You… It Usually Isn’t

Just look at these very happy and diverse people getting hosed over the value of their AAdvantage miles:

You have until 11:59 p.m. Pacific time on August 11 to request mileage upgrades, and even waitlisted upgrades will still be processed if inventory becomes available. No changes to fixed mileage awards can be made starting August 12. This does not change systemwide upgrades earned by status members as choice benefits, however.

But there’s one devaluation that’s immediate. Instead of being able to request upgrades today or before August 12 through the end of the airline’s schedule, fixed mileage upgrade awards that you request now can only be made for travel through December 31, 2025. That cuts off upgrade awards immediately for travel January through June 2026.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I think you have a typo in that CKs only paid miles and no cash using the upgrade chart rather than “They got to pay cash but not the miles.” As a CK, I agree this is a major devaluation.

  2. The march to premium at AA continues.

    LOL

    Don’t like it – I’ll have you removed from the aircraft.

  3. In summary, they’re not adding anything other than the ability to pay for the upgrade with miles while they’re removing the ability to upgrade with miles plus co-pay. Instant upgrades are already available on the app and website. The only difference now is you can pay with miles, and it will most likely cost a whole lot more miles.

  4. Rofl: “Just look at these very happy and diverse people getting hosed over the value of their AAdvantage miles.” This all sucks, but thanks for the laugh.

    100%… Derek has apparently never been involuntary downgraded.

  5. ‘Not great, not terrible.’ Even with these devaluations, AA still has some sweet spots. These are not SkyPesos, yet. Though, I’ve seen more and more 200K+ for Business Class long-haul; if it gets to the ‘1 million points for a flight’ level, then Delta has its match.

  6. I also laughed at the caption of look at all these happy people getting hosed!
    Will there still be complimentary upgrades?

  7. On your DFW-AUS screenshot, there is a toggle at the top of that page where you can change between paying in cash or miles.

  8. I got the email today to upgrade for my short MCI – ORD flight, in 2 weeks. I’ll take my chances on the complimentary upgrade. As an EP I bought BE but chose a MCE seat. Not going to waste miles on an upgrade. Bonus, I got 20% off the BE fare.

  9. This is probably the biggest devaluation to AAdvantage in decades. May not appear so on the surface, but you really get into the value that you lose, especially on international updates, this is a massive evaluation. Sadly, most people think somehow the ability to use miles for a “instant upgrade” is something valuable.

  10. Weird all these airlines are making the same change to eliminate upgrade awards at the same time. They want to peg the value of their points and eliminate outsized value.

  11. Horrible devaluation …AA total disregard for million milers and executive Platinum….young people BE free agents …don’t waste your time in so called loyalty programs….not worth it

  12. For those of us who travel exclusively on award tickets and have status, this sounds like a win! Since we couldn’t use miles anyway to upgrade, now that fewer people with paid tickets will upgrade, that leaves more space up front for complimentary upgrades.
    Or am I missing something?
    All good to me. I’ve never been an AA hater, but I might just be a lover now.

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