American Airlines Just Fired Flight Attendants For Paying Crew To Pick Up Trips — Union Fights First-Ever Crackdown

American Airlines is firing flight attendants for offering other crewmembers incentives to pick up their trips. The union says this is new, and violates their contract. The Chicago base notified crewmembers on Friday that “Posting a trip with an incentive to drop” had led to “The absolute worst outcome available” and that was done without any progressive discipline.

Our Attendance and Performance Policy is clear. Discipline is meant to be progressive, giving Flight Attendants a chance to correct behavior. Skipping those steps, especially on a rule they just decided to enforce, is a direct violation of just cause and due process.

What’s more, it seems conterproductive. Offering an incentive for someone to pick up a trip promotes gettin trips covered and needing to cancel fewer flights. “Instead, many were Paid Withheld from Service (PW) or disciplined.”

The union filed “a base Notice of Dispute (NOD)…for violating our rights to just cause, due process, and progressive discipline.”

The just cause standard for discipline is something that’s embedded in every airline union contract I’m aware of, and dates to arbitrator Carroll Daugherty’s “Seven Tests of Just Cause” (1964): notice, reasonableness, investigation, fairness, proof, equal treatment, and proportionality.

interestingly, only the AFA-CWA-negotiated pre-merger US Airways labor agreement said explciitly “Discipline will only be levied for just cause.” Last year’s new collective bargaining agreement only embeds it obliquely that I’ve found:

  • It says that only probationaries may be discharged “without cause and without hearing,” therefore others cannot.
  • And the agreement’s default discharge standard is “cause” since, among other things, dismissal for dues-non-payment is deemed to be ‘for cause’.

For years, American Airlines has tried to crack down on the reverse of this, flight attendants paying for trips rather than being paid. Sometimes paying is… in-kind. But it amounts to selling seniority – senior crew bid for the most desirable trips and then sell them to junior crew.

The group of trip traders known as ‘the Cartel’ was already busted. That was a closed group. However, flight attendants apparently post their offers to trade trips in American’s message board thinking they’re clever by speaking in code.. offering up “cookies” in exchange for “hugs,” “kisses,” and “thanks.”

According to the union, the airline has also:

started reviewing what they consider “patterns” in sick calls and is questioning Flight Attendants. You are not required to share personal medical details with American. If you do not feel comfortable discussing your health with management, simply say so.”

Scaring flight attendants from taking sick time (working sick, or taking sick time as discretionary time) is a tactic United Airlines has pursued aggressively and triggered a Department of Labor investation under the Biden administration.

It not only promotes attendance but also serves as pretext for shedding more senior, and therefore more expensive, crew in favor of cheaper new hires.

No U.S. airline explicitly allows buying or selling trips. Low cost European airlines have effectively required flight attendants to buy access to flying, through, where they have ‘leased’ flight attendants through separate companies which require cabin crew to pay their own costs for training and uniforms (and where seniority wasn’t how trips were assigned, other ‘informal’ methods of duty assignment developed).

I wonder though whether a marketplace in trips makes sense – formal rather than the grey markets that develop.

  • Seniority is the product of years of service — essentially an investment of time and labor. Workers accept lower wages early in their career in exchange for future rents when they move up the list.

  • If a flight attendant has “earned” that seniority through service, they should be able to monetize it – whether by trip trades, sales, or swaps. That helps (labor) supply meets (scheduling) demand: senior attendants who value time off more than incremental pay can sell their trips and junior attendants who value premium trips or additional hours can buy in.

  • Resources (flight hours and desirable trips) flow to those who value them most, as revealed by willingness to pay. Both parties are better off, and no one is coerced. The market allocates scarce schedule slots to their highest-valued use.

  • And since secondary markets for trip sales make the system more attractive (senior flight attendants generate income, junior flight attendants accelerate their quality of life by buying access), the job overall becomes more desirable – and airlines can recruit and retain better.

    Put another way, they can acquire the supply of flight attendant labor they need at a lower price by increasing the total value of the job package!

What this does on the downside, though, is create jealousies but that’s jealousy over the seniority system itself. Allowing a market doesn’t invent inequality — it monetizes it. Crew are already allowed trip trades and swaps without money. Pricing simply reveals the true value already embedded in seniority.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. You totally miss the current issue
    In thr past they only went after senior selling their trips. Now they are going after anyone offering money
    Routinely at all airlinea FA offer $ for someone to take their trip. Not selling the trip to make $ but offering a bonus for someone to take a trip off your hands. Totally different issue

  2. benefit costs are so high now that companies don’t want people on the payroll that are there solely for benefits including FAs that bid trips and then give their work away.

    Add in that it is harder to recruit junior FAs when the published way out of being so junior is so difficult.

    The Air Canada strike proves that airlines are going to begin tightening the screws on lower skilled labor as labor costs increase. FAs and their unions are disconnected from the economic realities of their job.

  3. Since you don’t get it…I shouldn’t be able to have a cushy schedule because I have a big bank account. Good for them… senior mama needs to work or retire.

  4. Don’t support AA on much, but I totally support them on this. This isn’t about covering for the unexpected. It’s about squatting on flights they have no intention of taking.

  5. Gary, you are completely missing a major point – or conveniently choosing to omit it. When senior flight attendants acquire trips that they do not intend to fly – and then sell them to more junior flight attendants – they are bypassing those that would otherwise have legally gotten hose trips at their seniority. Monetizing a transaction that violates seniority is NOT a win for those flight attendants whose seniority is being violated. At American Airlines that practice is strictly against company policy, and those that choose to circumvent seniority know very well that they are breaking the rules. And for those of us with considerable seniority – in my case 33 1/2 years – that would otherwise bid for and get those trips, I would think that even you can understand why it is frustrating to see a very junior flight attendant working them. Just as you do, they make great attempts to justify behavior that is both against company policy AND violates seniority, but the bottom line is that it is just flat wrong.

  6. @parker, Micheal and Tim,
    now what if, and this is a result of the bidding system,
    I NEED thursdays off for a good reason (visiting an ailing relative, have a class I”m taking, Court appointment…) BUT the bidding system says too bad, we need you to work that day.
    SO.. I MUST get rid of that trip… and it’s one of those dog trips, with 4 legs the first day a 10 hr layover in Bakersfield, a 3 leg second day with a 13 hour layover, and 2 legs the 3rd day. I”m desperate to drop it.
    let me offer $50 for someone to take it.. I’m out the 30 hours of pay for the trip plus $50…
    I should be terminated for my bad luck?
    I know you guys are sufficiently entitled to not care about anyone else, but circumstances matter.

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