News and notes from around the interweb:
- The lawsuit against American Airlines over AAdvantage account shutdowns for using credit card signup offers intended for others didn’t get dismissed or moved to Texas as the airline wanted. It’s been moved to private dispute resolution.
- When airlines promise a free hotel room for the night if they cancel/delay your flight overnight due to controllable reasons, they don’t promise the quality of hotel. This passenger asks why United put them up in this miserable place? An equally fair question – and both have answers – is why they stayed…
@united Why did you send us to a cockroach and bug infested hotel with a stained disgusting mattress (The Greentree Inn Houston IAH Airport) after a terrible, long day of delays and inconveniences? pic.twitter.com/gtMm24mNIa
— Sean (@tradr2020) August 4, 2024
- United gets up to $2,500 seeking volunteers to take a flight the next day. I wonder how much less people would go for if it were cash instead of travel vouchers. United, of course, prefers the breakage and ‘forcing’ customers to return.
Oh, snap. They just went to $2,500 said was equivalent to trip to Hawaii.
25 people got on line.. plane can't depart until issue is settled. https://t.co/10JqrHizg9
— Charles V Payne (@cvpayne) August 4, 2024
- Day in the life of a pilot, a thread:
“A Day in the Life (of an airline pilot)”
…a 10 minute on how the team gets your flight off the ground. I can’t cover all details, but let’s try:
14:30 – wake up. It’s a day rest after a red-eye, so I’ve managed 5-6 hours of sleep. It takes a bit to remember the city I’m in… pic.twitter.com/XiCReA7bug
— KC-10 Driver ✈️ ✈️ B-737 Wrangler (@MCCCANM) August 4, 2024
- Frontier Airlines pilot being taken away in handcuffs even pilots have to pay fees on Frontier not to be in law enforcement custody. It’s called ‘bail’.
- Air New Zealand has two rival flight attendant unions. One negotiated free hotel breakfast and objects that members of the other union get it, too. And everyone is unhappy that they’ll only cover it at some hotels.
- The firearm was… loaded.
Going into private dispute resolution means that AA has things to hide and doesn’t want there to be case law that publicly highlights what it cannot do to consumers and how much it tried to push the limits?
$2500 is what I got for getting bumped off a US-EU United flight in business earlier this year. Got put on a later connecting flight still in business, though it caused my luggage to mis-connect, for which I got another 500. So that seems to be what gate agents are allowed to do.
Nice link to the pilot, and WOW, so very sad that US airlines expect their own employees to pay for required airport transport through “customary” tipping.
Revolting. These are companies that make tens of billions of revenue, yet they don’t fully pay the airport drivers (or contract with companies with the full knowledge that they don’t do so, when they could mandate a no tipping policy).
Just a window into the sad us reality of large wealthy US companies screwing the American worker.
@Jake, they make less.
@Gary, SCANDAL? Really.?
I need help.
My bags are are being held hostage at LHR. AA canceled my flight from PHL to LHR (business) and rebooked 28 hours later on BA to LHR (business) lost both bags. bags were flown by AA the following day to LHR. BA says it will be a MINIMUM of 72 hours to receive my bagsbecause I filled out a lost baggage report with BA.I said I’ll pick up my bags Was told I can not pick up my bags because AA has not sent them over.
The gate agent issued $2,500 for flight delay and $500 for bag?
Arthur, How did you do that?
Send Kerr to jail!