What does your airport routine say about your personality?
Whether you show up super early ‘just in case’ or cut it close says something about how they ‘manage anxiety’. But I’m not sure it says what the experts think it says.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
by Gary Leff
What does your airport routine say about your personality?
Whether you show up super early ‘just in case’ or cut it close says something about how they ‘manage anxiety’. But I’m not sure it says what the experts think it says.
by Gary Leff
The Big Mac is so ubiquitous The Economist developed a price index for the burger as a way to measure purchasing power parity across economies.
McDonald’s changes its offerings to meet local demand. For instance there’s no beef in Mumbai McDonald’s but they do offer several different fry dips. However my reason for going there has nothing to do with the food.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
After a crazy lobbying process, Delta Air Lines achieved a partial success is getting the federal government to approve new ‘beyond perimeter’ slots at Washington’s National Airport.
Now there’s jockeying over which airlines will get the slots, and Delta is pushing to keep one out of the hands of American Airlines.
by Gary Leff
American Airlines let go Chief Commercial Officer Vasu Raja, architect of their strategy of chasing award managed business travel. His thesis had been that they were going to fill their planes, and didn’t need to offer companies discounts. They’d make more money, and do so at a lower cost – without the sales teams and special customer service to service those accounts.
Now they’re backtracking on this strategy.
by Gary Leff
Now that American Airlines is huddling with its flight attendants union in Phoenix this week to wrap up a new contract, without even the help of federal mediators, United Airlines flight attendants are ready to turn up the heat in their own negotiations.
by Gary Leff
An American Airlines first class passenger had no class, sitting in the bulkhead row feet propped up on the wall. It’s bad enough with shoes, but hers were off for the whole cabin to see (and for their seat opponent to smell).
by Gary Leff
A passenger reviewing the Delta One Lounge at New York JFK shared her experience on the ground, and up in the air, as much from the perspective of her pooch as from a passenger. Her dog loved the new business class-only space, including the food, showing the pet dining and eating various courses from the table.
by Gary Leff
Sandra “Pepa” Denton, half of Salt ‘n Pepa perhaps best known for safe sex and anti-censorship anthem Let’s Talk About Sex, was kicked off of a Southwest Airlines flight from Las Vegas to Nashville after refusing to give up a seat she had purchased.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »