About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Lost Bags Cost U.S. Airlines $150 Million—American Airlines Joins 18 Carriers Using Apple AirTags To Find Them Faster

Customers used to get frustrated, knowing where their bags were but running into a brick wall with their airline trying to get that information used. That’s changed, with airlines jumping on the bandwagon of adopting new technology deployed by Apple that lets them take in tracking data and use it to recover bags.

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Step Inside Capital One’s New Las Vegas Airport Lounge: Caviar, Craft Cocktails, And Relaxing Views Worth Arriving Early For

Feb 20 2025

The Capital One Lounge Las Vegas opens tomorrow. It’s well-located for passengers on the biggest airlines. It feels spacious with floor-to-ceiling windows and high ceilings that offer views both into the terminal and out over airport operations and the mountains behind. And it offers excellent food and beverage.

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‘I’m More Comfortable Here,’ She Said—But Her Self-Upgrade To United Airlines First Class Blew Up In Her Face

Feb 19 2025

A United Airlines passenger flying from Houston to Austin on Monday found a self-upgrader in their seat when they boarded. They were supposed to be in a first class window seat, but a woman was already there. The first class passenger offered, “I’m seat F,” but the woman declared “I’m more comfortable here.”

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Retro Arcade, Beer Garden, And Facials: Step Inside Philadelphia’s Massive New 20,000-Square-Foot Chase Sapphire Lounge Opening Tomorrow

Feb 19 2025

The Chase Sapphire Lounge by The Club at the Philadelphia airport opens on Thursday, February 20. The 20,000 square foot lounge in the Terminal D-E connector features a beer garden and game room with retro arcade machines and multi-screen wall with seating, as well as a la carte menu from Chef Matt Cahn of Middle Child Clubhouse including cheesesteak sliders and potato pancakes.

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