Air New Zealand’s CEO Greg Foran may have violated his flight attendant union contract scope clause by taking over cabin crew duties to serve drinks to passengers on a flight from Auckland to Tokyo. (I kid, I kid.)
He was trying to make up for having the flight diverted – to pick him up, along with a New Zealand trade delegation of 30 business leaders, government officials, and media.
Pro-Trump activist and former Libertarian Heather Mullins complained about her treatment flying American Airlines first class, reporting that a flight attendant skipped over her when taking drink orders because of her MAGA hat.
Last summer, the FAA outlined an intention to ban JSX and other scheduled public charter operators, largely because they offer a popular, quality product that competitors do not like.
Now the FAA says that it will move forward with a Notice of Proposed Rulemaking that would – at least in some cases – prevent public charter operators from selling scheduled flights from private terminals, using co-pilots with fewer than 1,500 flying hours.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
For the past 9 years, logging into an American AAdvantage account has required entering an account number, password, and last name. In the past few days, American dropped the requirement to type your last name in order to access your AAdvantage account.
Prior to the pandemic Qatar Airways was looking at taking a 49% stake in RwandAir after already having invested in and taken control of the new Kigali airport. The plan was to improve RwandAir’s systems and quality, and bring them into oneworld although it was not clear at the time whether the airline would become a full or ‘connect’ member of the alliance.
After nearly five years of discussions, punctuated by the pandemic, Qatar Airways finally looks ready to take the stake in RwandAir this summer.
A Hertz customer accomplished a new feat in the annals of rental car company disservice, actually being charged for a red light ticket before even renting the vehicle.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I love reading these insider details, almost as much as the players involved probably hate their being published.
I think both sides come out really well here – Wells Fargo aggressively experimented, found something wasn’t working, and pulled back while they retooled. Meanwhile Bilt Rewards has a lucrative program in place for a long time that consumers benefit from.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
