About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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The Shocking Mistakes Hotels Make: What’s Ruining Your Stay And How To Avoid Them

Mar 23 2025

I’ve given a lot of thought to what makes a hotel great, and how simple design flaws can ruin a property. More often though great physical properties can be ruined by poor service execution or short-sighted cost cuts.

Hoteliers: ever wonder why a property with great facilities and a competitive room rate in a good location isn’t getting the level of midweek repeat business it might expect? It may come down to something simple.

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Trump’s FAA Nominee Challenged The 1,500 Hour Rule for Pilots. Now He’s In The Union’s Crosshairs

Mar 22 2025

The union, ALPA, wants “assurances that [Bedford] will maintain the current requirements” and is expressing “concerns” about his nomination. They’re trying to position themselves within a Trumpian MAGA framework, explaining their separate efforts to fight greater automation in cockpits by “foreign airlines and manufacturers” is at odds with an “America First” agenda.

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