A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Marriott promises that if an upgraded room is available for the length of your stay when you check in, then it is yours free if you’re a Platinum member or above. But that’s not actually how Marriott upgrades work.
When you ask for late check-out, and the hotel agrees, two things invariably happen. The front desk forgets to code your room key for late check-out, and it stops working by Noon. And housekeeping comes in to turn the room in the morning, even though you’re not supposed to be checking out yet. There’s a solution for both!
You expect rooms booked via Hilton to be honored, especially when these aren’t ‘$1 a night mistake rates’ but regular rates that the hotel usually sells rooms for. Especially for Diamond members! And when the hotel reneges, you’d expect them to… notify the customer.
A woman sitting at a bar at New York JFK’s terminal JetBlue terminal 5 decided to steal a bottle of Belvedere vodka and stick it in her carry on bag when the bartender wasn’t looking. And the bottle heist is on video.
The Trump administration wants to fix air traffic control by throwing an indeterminate amount of money at upgrading aging technology. Their plan takes the approach laid out in the opening to The Hitchhikers’ Guide To The Galaxy.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American’s premium entry isn’t quite ready for prime time, though, and if the airline has their way service might not be very premium either. The business class doors aren’t certified for use yet, and the airline is still working on FAA approval to operate the plane with just 7 flight attendants rather than the current 8.
Apollo 11 astronaut Buzz Aldrin had to fill out a customs declaration when he came back from walking on the moon in 1969, because he left the United States and then ‘re-entered’. He also had to submit an expense reimbursement for the business trip too.
Emirates has one of the world’s best first class products. However booking these awards has become very challenging. A new restriction goes into place Monday, but there are three workarounds.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
