About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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United Airlines Is Now Teaching Passengers How To Use Overhead Bins

Nov 17 2024

Unfortunately larger bins aren’t a panacea. Even where bins are in theory large enough to accommodate a full sized carry on bag per passenger, that requires turning carry on bags on their side, and too many passengers don’t know to do this.

Now, United Airlines has a solution. They’re trying to teach passengers how to use overhead bins properly, to get the most bags in.

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Marriott’s Regret Resort: Filthy Pools, Money Laundering, And Furious Guests – And They Still Won’t Act

Nov 17 2024

It appears at one point to have been – at least in part – a money-laundering operation, and pocketed more in insurance damage claims than the hotel was worth. And then they invested very little of that back into the property. Still, renovations were supposed to be completed a year ago. So how are things going?

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Hyatt Revives A Beloved Elite Perk After 8 Years—But Only For Its Budget Brand

Nov 17 2024

Hyatt Studios rooms should be smaller than Hyatt House, and grab ‘n go breakfast rather than hot buffets. Rooms get serviced once per week. The good news is that Hyatt hasn’t gone the Marriott route of offering less than one elite night credit per night at their low-end brands, so at least slogging it out here will help requalify for status.

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Exclusive Memo Reveals Hidden Perk: Check 5 Liters Of Water Free On American Airlines—Just Say This Word

Nov 16 2024

Often gratuitous bag checking – the can of beer, the loose deoderant – is done by passengers taking advantage of their free baggage allowance. Of course, just because you can doesn’t mean you should! But who’s in for showing up at an American Airlines ticket counter, insisting on checking 5 liters of water for free?

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