About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Singapore Airlines’ New Sweepstakes

Singapore Airlines’ new Travel in Luxury sweepstakes is probably worth entering (I never win anything..) for the chance to win a pair of business class tickets to Singapore and a Shangri-La hotel stay alone. But there are two things that I find more interesting than that. The daily mileage prize you can enter to win by answering trivia questions. (That should be an easier win, since it takes more effort and there are more prizes.) Domestic connecting flights are being offered on Virgin America rather than United. It seems as though Singapore Airlines — down to just one U.S. alliance partner with US Airways’ exit — really just isn’t besties with United Airlines. Then again, United pulled Singapore Airlines award availability off its website and blamed the change on Singapore. So if I were them…

Continue Reading »

Summer Business Class to Europe for Less Than $1500 Roundtrip

There’s a real business class fare war to Europe going on right now, mostly initiated by United, for business class travel out of many airports that aren’t United hubs (or co-terminals with United hubs, and except on specific routes that are pretty unique to Delta like New York JFK – Venice). So you can buy business class tickets for less than $1500 roundtrip this summer — about what you’ll pay for coach for summer travel in many cases. Fly from cities like: Allentown, PA Westchester, NY Boston Baltimore Fort Lauderdale Las Vegas Orlando Seattle Honolulu Portland San Jose Orange County To cities like Rome, Milan, Venice, Paris, Amsterdam, Florence, Nice, Bordeaux, Toulouse, Barcelona, and Madrid. Key information: Book on Orbitz, or at United.com Must purchase at least 60 days in advance (not a problem, since…

Continue Reading »

The US Airways Lounge at LaGuardia Is No Longer the Worst Club in North America

Three years ago I declared the US Airways lounge at New York LaGuardia to be the worst lounge in North America. This was a chair in that lounge: Since that time, US Airways traded many of its takeoff and landing slots at LaGuardia with Delta in exchange for slots at Washington’s National airport and cash. Delta renovated the old US Airways club, and US Airways opened a new club to support its scaled-down operation at the airport. And the new US Airways club is much, much better than before. There are even modest snacks, like bagels, available. There’s ‘premium’ wine to order (although I don’t really consider Santa Margherita all that premium or worth $12 a glass. There’s a paid snack menu to order off of as well. And there’s a great view of airport…

Continue Reading »

WORST CASE SCENARIO: You Save Money on Airfare With Throwaway Ticketing, and Then…

Someone I know might have been flying on a throwaway ticket over the past few weeks. This is one of the best, most useful techniques for saving money on airfare. Sure, flying to Chicago might be really expensive, but connecting in Chicago enroute to Milwaukee is downright cheap. You buy a one-way ticket to Milwaukee, get off in Chicago, and save money. That’s great until… either you have to check bags (those will go on to Milwaukee) or your flight is cancelled. The airline rebooks you. On a non-stop flight to your destination. That’s the risk. That happened. And not the checked bag part. The airline sent a flight cancellation notice, and it was my job to call and I found that the reservation had already been rebooked. To a city that was in the…

Continue Reading »

Amex Everyday Launches With a Party in New York!

The new Amex Everyday cards went live with applications early last week. The official product launch, though, was yesterday. And I happened to be in New York, so I stopped in on the party. I’m not sure whether it’s super cool or if it makes me an incredible geek for wanting to and being able to crash an Amex party. There are two new cards: Amex Everyday: no annual fee, full Membership Rewards card; 20% bonus on all spend when you make 20 charges in a billing cycle; 2x points at US supermarkets (on up to $6000 of spend per year); 10,000 points after $1000 spend in 3 months Amex Everyday Preferred: 15,000 point signup bonus after $1000 spend in 3 months; 3x at US supermarkets (up to $6000 spend per year) and 2x at…

Continue Reading »

Be Careful Not to Book the Wrong Date Buying Airfare on the US Airways Website (and an Award Booking Trick)

Reader Nick passed along his experiences trying to buy tickets on the US Airways website. I too am learning the ins and outs of Usair.com and found a small glitch that I thought I would share in hopes of preventing others from making the same mistake. I was looking for a flight from Denver to Hartford on Sunday night April 6th or early in the morning on the 7th. I noticed that US Air offers a 1:20am flight to Charlotte that offered a decent connection. I decided the flight would work well as I could spend all day Sunday in Denver and head home super later Sunday night, but technically “Monday morning”. I plugged in Monday 4/7 as my travel date I found the 1am departure and ended up booking a ticket for Tuesday! …Basically,…

Continue Reading »

The Supreme Court Limited Your Right to Sue a Frequent Flyer Program: What It Means to You

When the Supreme Court took up the case of the Rabbi whose frequent flyer account was closed by Northwest Airlines because he complained too much, I asked reader, attorney, and Supreme Court watcher Eric M. Fraser to offer his perspective on the case. He joined us again as the case went to oral argument. And I’ve asked for his contribution now that the Supreme Court has ruled unanimously against the consumer in his quest to sue Northwest (now Delta) under state law interpretive rules of contract. Eric M. Fraser is an appellate and antitrust attorney with Osborn Maledon. He is an active flyer and closely follows View from the Wing. *          *          * The Supreme Court of the United States released its decision and opinion in Northwest, Inc. v. Ginsberg.  The Supreme Court held in…

Continue Reading »

The Cheapest Item in the Minibar, 3000 Bonus Miles for a 1 Night Stay (Bits ‘n Pieces for April 3, 2014)

News and notes from around the interweb: Vodka is surprisingly cheap in hotel minibars: “much cheaper than peanuts and, in some cases, even water.” Ryanair CEO apologizes for a quip about sex with the Queen. Rocketmiles will give new customers 3000 bonus miles even for a one night hotel booking as long as the stay is completed by April 30. Cleveland (is asked to eat) rocks! As though United de-hubbing the city didn’t hurt enough, just two months later they’re cutting even more routes from the city. 1500 miles for signing up for airberlin’s topbonus program. (HT: Ben) Scott Mayerowitz on how to save money on your summer vacation hotels. You can join the 30,000+ people who see these deals and analysis every day — sign up to receive posts by email (just one e-mail…

Continue Reading »

Top Ten Reasons I Love the Chase Sapphire Preferred Card

Key Link: Chase Sapphire Preferred You can earn the most bonus points with the Ink Plus® Business Card because it earns 5 points per dollar on telecommunications (cell phone, internet, satellite/cable tv) and at office supply stores (with all the myriad things you can buy there) plus it has a signup bonus of 50,000 points after $5000 spend within 3 months and a $0 fee the first year ($95 thereafter). Here are the top 10 things I love about the Ink Plus card. But for someone looking for just one card, wanting to know which one is best, I recommend the Chase Sapphire Preferred Card. Here are my 10 favorite things about Sapphire Preferred. 40,000 Point Signup Bonus.. Plus 5000 More! At 40,000 bonus points after $3000 in spending within 3 months, it has a…

Continue Reading »

How Airlines Combat Fraudulent Tickets to Protect Their Revenue

American’s ‘revenue integrity’ team was created in 2008. They search out abusive booking practices by passengers which take up seats that could otherwise be sold by the airline, and that work to get seats cheaper than the airline intends to sell them. Here’s a presentation by that team from 2010 (.pdf). American is not alone in this, and the things that are flags for American are also generally flags for others as well — to greater or lesser degrees. American searches for – and cancels – duplicate bookings. I recently put an itinerary on hold that overlapped with something I already had ticketed. My plan was to call, cancel the existing itinerary and use it as a credit towards the new ticket. By the time I called, the new itinerary I had held was cancelled.…

Continue Reading »