About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

‘I’ll Drop Kick You!’ Spirit Airlines Agents Bump, F-Bomb, and Check In Passengers — All at Once

Nov 13 2024

In a video now going viral, two Spirit Airlines check-in agents can be seen fighting. At the start of filming, they can be seen bumping, while one says to the other “do not play with me.” She just continues tap, tap, tapping away processing a check-in like it’s no big deal, just another day at Spirit Airlines.

Continue Reading »

The Michelin Guide’s Epic Fail In Texas Debut: Austin’s Best BBQ And Omakase Snubbed

Nov 12 2024

Several spots that did make the list are overrated. It seems like they’re stretching because once they agreed to rate Austin they needed to rate restaurants in Austin and while the city’s food scene is across-the-board above average there’s actually very little that’s great. Some of the spots that made the list wouldn’t have come close in other cities that the guide rates.

Continue Reading »