About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Two Thumbs Down for Little Skywest Annoyances over Thanksgiving

Skywest out of LAX was delayed for me on Wednesday evening last week. That’s a standard risk taking scheduled flights late in the evening, of course, as delays rack up through the day. And of course a brief delay on my final connection was the worst thing that happened to me on my way out for the Thanksgiving holiday, even though I flew out of Dulles around 5pm on Wednesday evening (and I know better!). Surprised when the announcement came on that a scheduled one hour-plus flight wasn’t going to have any beverage service “due to the short duration.” This wasn’t Los Angeles – Orange County (going away early in the New Year) or even LA – Oxnard. And it wasn’t on a turboprop, either. Certainly an hour-long flight on a CRJ can offer limited…

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25% Off Virgin America

Virgin America if offering 25% off purchases through December 7 for travel through March 19 using promo code ELEVATE25. There are some blackout dates and details that vary by route, such as a 21-day advance purchase requirement for Washington Dulles – San Diego. Details here.

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Better Marriott Visa Bonuses

marriott hotel
Nov 21 2007

Again via Free Frequent Flyer Miles, Chase now has its offer of 20,000 points for signing up for a Marriott Visa (a href=”http://www.firstusa.com/cgi-bin/webcgi/webserve.cgi?pdn=marriott_s20k&page=cont&mkid=65DF” target=_blank>personal and/or small business cards).Free the first year, the personal card comes with Marriott Silver status, and yes you can obtain both cards and even churn them.

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American Airlines VISA

Via Free Frequent Flyer Miles, American now offers a co-branded Visa with 20,000 points as a signup bonus (after $250 in spend) and no annual fee the first year. It’s another card you can pile on top of the personal and business Mastercards for a signup bonus, and since it’s a Citibank card odds-on it’s churnable though I haven’t tested this myself.

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Radio Miles

Sirius Satellite Radio offers 2500 American miles for signup. XM just dropped the station I listen to most while driving, when it comes time to trade in my car next year I might have to consider this.

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Free Avis Presidents Club Status

In my last post, I mentioned a premium Continental credit card from Chase that includes Avis Presidents Club as a benefit. It turns out that there’s a website for this offer, and anyone can use it to sign up for an Avis account that will be given the status. And for those that already have Preferred memberships, I’ve heard success just calling per the instructions on the website and having the existing account status upgraded. (Some folks have just opened new accounts for simplicity, as well.) Avis offers (4) levels of status: Preferred (anyone signs up for this, it expedites your rental) AvisFirst (one category upgrade, earn free weekend rentals – formerly called ‘Preferred Select’) Presidents Club (two category upgrade, guaranteed availability, better service) Chairmans Club (airport meet and greet, best available car, etc) A…

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Continental’s Premium Credit Card

continental-plane
Nov 18 2007

The more I look at the Continental Presidential Plus MasterCard from Chase, the more interesting it looks — for a certain segment of frequent flyer. The $375 (gulp!) annual fee, though $300 in the first year, comes with Continental Presidents Club membership – which also gets you access to Northwest and Delta clubs. The similarly priced American Express Platinum card comes with this same lounge access plus access to American Airlines AAdmiral’s Clubs and other benefits (like the Fine Hotels and Resorts program and domestic companion airfare benefit) not matched by this card. However, for flyers seeking elite status on Continental, it offers the best credit card elite status perk I’ve seen with any airline: up to 28,000 elite qualifying miles per year through spending on the card, and best of all you can drop…

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I’m Still Here

I’ve appreciated the emails, the calls, the writhing pains of withdrawal. The last month has been so busy with work and travel and mostly mentally draining. There have been a hundred things I’ve meant to write about… Continental’s mileage devaluation, new credit card offers, this and that scheme or deal. I just haven’t had it in me. But I’ll be back by this week. I promise. So don’t go anywhere!

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Expedia’s New VIP Program

Expedia has launched a new VIP program for their frequent customers that is strangely like… their old VIP program. The program is called ElitePlus and offers fee waivers on changes and cancellations made through Expedia as well as a special phone number for assistance. Most of the world avoids Expedia change fees by making changes directly with an airline, for instance. But existing Expedia VIP’s (what they used to be called) got their fees waived. And a special phone number. That last part is a real perk, I’ve heard of 3-hour hold times when contacting Expedia but I’ve always had my calls answered right away. Sure, there are other throw-in benefits of dubious quality, such as ‘special sales’ (more spam?). The announcement email, though not the website, notes that Expedia elite members will get access…

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