About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Soros entering the competition for Air Canada

George Soros, the major backing behind the launch of JetBlue, may throw his hat into the ring for bankrupt Air Canada. It is believed Soros’s main rivals are Texas Pacific Group LP, a firm that specializes in investing in distressed airlines, and Cerberus Capital Management Inc., a player in the world of high-yield distressed debt. In recent days, both have advanced to Air Canada’s shortlist of prospective investors. It’s been speculated Cerberus and Texas Pacific, both U.S.-based, might try to circumvent Canadian laws capping foreign ownership of airlines at 25 per cent by partnering with the likes of Onex Corp. of Toronto, or perhaps Quebec’s public-pension-management agency, la Caisse de d

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The temporary ticket tax returns

The September 11 airline security tax was temporarily lifted on June 1, but it’s coming back October 1. Much of the analysis of the tax focuses on the ‘failure’ of airlines to pass the savings on to consumers, missing the point that consumers are willing to pay a certain price (and as anyone who studies airline pricing knows, that price varies under lots of conditions) for their travel. Adding a tax doesn’t make them willing to pay more, and removing a tax doesn’t mean travel is worth less to them. So no one should be surprised that prices don’t move in lock step with taxation. But one should always be skeptical of articles that talk about average ticket prices, or even worse ones that make a claim (as the previously linked article does) that when…

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Moving on from Delta

Delta flyers, unhappy with changes to the Skymiles frequent flyer program, formed a coalition called Save Skymiles. Their logo is a business traveler with a parachute, and the dubbed Delta (D)riving (E)very (L)oyal (T)raveler (A)way. This group rented a mobile billboard which they sent out to various airports and parked in front of the Delta shareholders meeting. Photos are available here. Today they ran an ad (Adobe Acrobat) in the Atlanta edition of USA Today. While Delta representatives met with the Save Skymiles group, and Delta made some cosmetic improvements to the program, in the end only lip service was paid. So this group has decided to stop trying to save Delta from itself, and send its lucrative business to other airlines.A condensed version of the text of the ad:We are Delta Medallion Flyers. Just…

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Welcome

I invite all new visitors from Marginal Revolution and the Volokh Conspiracy to read a quick description of just what this site is all about and what it can do for you. Thanks for visiting!

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Is coach unbearable on purpose?

Tyler Cowen’s recent post on price gouging referenced a common misconception about airline pricing: It is sometimes argued that airlines keep coach quality low deliberately, to raise the demand for business and first class tickets. I don’t know if this is true.. In fact, it isn’t true. Or at least it doesn’t seem to fit the current evidence for domestic flights at all. Airlines only sell about 10% of their first class seats domestically. 90% of first class seats are occupied by frequent flyer awards, upgrades given to frequent travelers, and airline employees. Coach quality has, in general, been rising. American made a fleetwide decision to add 2″ of legroom at every seat by removing a row of seats (They’ve retrenched a bit on some very low yield routes, but this enhancement is still true…

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Alaska Airlines new ad campaign

Alaska Airlines has a new add campaign where they compare themselves to the fictional Sky High Airlines. The message is that Alaska cares, and its competitors like “Sky High” do not.Sky High’s take on lost luggage is especially good. For example, At SkyHigh, we don’t like to think of your missing luggage as being “lost.” Rather, that it has embarked on an exciting journey all its own. And Some people call it “lost luggage.” But we like to say, “if you love something, set it free. If it comes back, well, that’s pretty good.”

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Cheap Hawaii flights

Hawaiian Airlines is offering a $299 roundtrip from Los Angeles and Ontario to Honolulu through December 14th. Pretty good fare, but there’s not a ton of availability at the price.

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