About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Notice of changes in frequent flyer programs

Last month I noted that Korean airlines were being forced to give their frequent flyers at least a year’s notice when making changes to their programs which are detrimental to consumers.It seems that Korea’s Fair Trade Commission will actually be looking for two years’ notice on program changes.Somehow that seems a bit extreme, though I’ve long been an advocate for advance notice on program changes. Waiting until the end of December to announce the terms of a program beginning in January — as is industry standard practice in North America — has always seemed unfair. Travelers spend all year earning benefits for the following year. Their purchasing in one year is predicated on an expectation of benefits for the following year. Once the spending is done, the benefits change. This is common practice. A year’s…

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More Room Throughout Part of Coach on Some Airlines

United will finally offer economy plus seating on all of its aircraft by May. Three types of aircraft haven’t offered the extra legroom:United’s 767-200 aircraft (flying primarily New York to Los Angeles and San Francisco)Their 737s which used to fly as United Shuttle (the worst thing is that it’s become a bit unpredictable which routes they’d turn up on)Several 777s, especially those flying transpacific routes The 767s will be retired, replaced by 757s flying in a three class configuration.United offers the additional legroom at the front of the coach cabins, and reserves those seats until day of departure for full fare passengers and elite frequent flyers. American offers more legroom throughout the planes but has taken away the perk from a quarter of its fleet. Meanwhile, JetBlue has removed a row of seats from its…

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Valentine’s Flower Offers

FTD looks like the winner so far, offering 20 United miles per dollar spent or 15 American miles per dollar spent.On the whole FTD is pretty reliable. Not as good as Proflowers.com but better than 1-800-Flowers.I’d rather earn Starwood points for my flowers orders, but 10 Starwood points per dollar from 1-800-Flowers (with the bonus 200 points per order having expired) just isn’t the best offer. But if 1-800-Flowers would offer 100 Delta miles per dollar again I’d sure order fast from them!Earning miles for flowers isn’t the only option. Points.com also offers the ability to burn miles in exchange for flowers.

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More double miles for taxes

The Delta American Express is also offering double miles on tax payments made between February 15 and April 15.Update: A reader writes: The Starwood federal income tax offer this year is double points, $4000 MAX, March 15-April 15 ONLY, apparently www.officialpayments.com only. It’s not announced yet. I called earlier this week, and asked. I haven’t seen or verified this yet but it makes sense.

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Double Miles for Credit Card Tax Payments

United Visa is offering double miles on tax payments from March 14 through April 30, 2004. I’m still holding back to see who has the best offer. Two years ago the United Visa offered 5000 bonus miles for any tax payment. I paid $5 online. Last year I chose double Starwood points with my Starwood American Express.We’ll see what else comes down the pike…

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