About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Expedia $25 off Hotel Coupon

Expedia is offering $25 off a 2 or more night hotel stay. Enter a coupon code and the discount is yours. The email that I received listed the coupon code as holidaybonus. The aforementioned link lists it as hotelbonus.

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Northwest and Cheaptickets Fully Sever

Northwest Airlines tickets purchased at Cheaptickets.com already didn’t earn frequent flyer miles. Now Northwest tickets can’t be purchased via Cheaptickets at all – the result of a spat over Cheaptickets practice of providing preferential display to carriers with which they have preferred agreements.

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Atlantic Coast’s Future

Atlantic Coast has agreed to purchase Airbus aircraft for its new low fare United-free future. Apparently they plan to operate quite differently from their current regional model, offering transcon flights from Dulles.

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How are customers supposed to keep this stuff straight?

Continental has added 5 new fare classes, some of which earn full elite mileage and some of which do not (except if booked on Continental’s website for travel in 2004). Are you following all the changes? It’s hard to even behave the way an airline’s marketing department wants you to, when you can’t even understand what it is they want you to do. Or when what they’re asking you to do is contradictory: they want you to book online, but you can’t pick specific fare classes (only broad categories) online.

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Different Fares, Different Languages

Alex Tabarrok of Marginal Revolution notes some interesting tidbits about airlines today. For one, he mentions the practice of advertising different prices in different languages, targeting poorer communities with lower fares. Similarly, consolidators serving low income communities may have lower fares than other agents. Just price discrimination, like requiring Saturday night stays and advance purchases for lower fares, or requiring a higher fare to qualify for a frequent flyer upgrade. Actually, different people can buy the same flights for a whole bunch of reasons. While it’s already well known that two people sitting next to each other on a plane will likely have paid a different fare, many folks don’t realize that flights from Australia to the U.S. are often far cheaper than flights from the U.S. to Australia. Same thing happens with flights to…

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America West FlightFund Changes for 2004

America West, winner of the 2003 Freddie Award for Best Elite Program, has announced some minor trimming of its elite program.The major change is reduced flight bonuses. Platinums will receive a 100% bonus on miles flown, down from 125%. Golds will receive a 50% bonus down from 100%. Silvers will receive a 25% bonus down from 50%. In addition, Platinums will no longer be offered “Reduced Top Value Awards.” No more reduced mileage for capacity control-free redemptions. On top of the elite changes, America West has announced higher redemption prices for awards. Used to be you could redeem a 20,000 mile award for a coach ticket. That option is now gone. Flights under 750 miles start at 15,000 miles and flights over 750 miles start at 25,000 miles. A first class coast to coast flight…

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Don’t already have elite status? Now for $14.95 you can…

… only it’ll be with Pizza Hut through their VIP program. It’s actually a reasonably lucrative reward program, except that you have to eat Pizza Hut pizzas to get rewarded. As a Pizza Hut VIP you get a free pizza for every two you order. I guess if you don’t join the program, you risk getting TWO free pizzas for every two you order, or something similarly traumatic.

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What goes around comes around, baby

Elizabeth Hurley flies British Airways alot — enough to demand an upgrade for her boyfriend on one flight, and to try to join the mile high club on another. But even the well known actress is not immune from being downgraded when flight operations necessitate. She was, apparently, none too pleased over the ‘indignity’ of flying Business Class rather than First.

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USAirways wants higher Pennsylvania taxes

USAirways wants lower airport costs in Pittsburgh as a condition of maintaining their flight presence. Since the airport authority is debt-laden, and debt servicing is a substantial cost that is passed along to airlines servicing the area, USAirways suggests raising taxes to pay down debt. US Airways has asked state and county leaders and the airport authority to consider raising state sales, car rental, and hotel taxes to raise $31 million a year to pay down debt, a proposal Gov. Ed Rendell and county Chief Executive Jim Roddey have rejected. However, Rendell has said he would consider using a portion of potential revenue from slots gambling, assuming it is legalized in Pennsylvania, to help pay down the debt.

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