About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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The rest of the world learns about Priceline

Michael Shapiro has a piece in the Washington Post called “How to Snag a Good Deal on Priceline.” Since it’s directed to a general audience, most of the advice is pretty basic yet sound. It’s a nice introduction for those not already versed in the finer points of finding four-star hotel deals for under $50.Shapiro drew on a few long conversations that the two of us had, and cites one of my own bidding examples in the piece: Take the experience of Gary Leff, an Arlington finance director who logged onto Priceline 10 days before a July 17 trip to Houston. The result: a room at the four-star Omni Hotel in Houston’s Galleria zone for $45 a night; the hotel itself was selling the same room for $189. Unlike most Priceline users, however, Leff had…

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I’ll believe it when they start offering Bollinger in coach

Dan Michaels of the Wall Street Journal (subscription required) says that wine onboard planes is getting better. That hasn’t been my experience at all, but of course oenophiles have varying tastes. Michaels does pass along one interesting tidbit, however: British Airways, which traditionally put bottles of free champagne atop food-service carts at each meal, halved consumption on short-haul flights, saving

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Just admit it was a mistake

Now-defunct TWA’s biggest problem — it was the only major airline losing money in the late 1990s — was that its primary hub was in St. Louis.All the other major airlines were pulling in about 6% full fare travelers. TWA, based in a dying city without the high flying commerce of major centers like Chicago, San Francisco, and Dellas, just wasn’t pulling in premium revenue.It always seemed strange that American saw acquiring the St. Louis hub as desireable when they acquired the bankrupt airline. They explained that they would relieve the pressure on Dallas by routing more travelers through St. Louis. That strategy turned out to be a dog, as American is scaling back flights out of St. Louis, and building up flights out of Dallas. American says their focus on St. Louis will be…

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Government Handouts Skew the Numbers

American lost a whole lot less than it would have otherwise, and Continental, Delta, and Northwest all reported quarterly profits that would have been losses without one-time events including government handouts. None of these airlines made money off of their airline operations. Delta and Northwest had help for their bottom-lines from the sale of the Worldspan Computer Reservation System.And as Northwest disentangles from Worldspan, they have struck a deal to give Sabre (a competing reservation system) access to its web fares that are currently only available on its own website and on Orbitz in exchange for lower booking fees.Remind me again why the government thinks we need to regulate these distribution vehicles?

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Jonathan Ornstein, Call Your Office

It’s a refrain we’ve heard many times before, but Richard Branson says he wants to start a low-fare carrier in the U.S. Silly U.S. laws limit foreign ownership of U.S. carriers to 49% and voting control to 25%. The much-maligned (by me) Transportation Secretary Norm Mineta wants to increase voting control to 49%. That would encourage Branson in his quest.But there’s still no reason that ownership should be limited at all.

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C’mon, JoeB, you can do better

Joe Brancatelli is defending the TSA. He explains away profligate spending as complaints from Hypocritical sleazeballs from the Republican Congressional delegation Meanwhile, the Department of Homeland Security’s own Inspector General is investigating extensive use of resorts by the TSA. The inquiry was prompted by a letter from Democratic Sens. Byron Dorgan of North Dakota and Ron Wyden of Oregon, who questioned a seven-week stay by 20 Pearson recruiters at the Wyndham Peaks Resort and Golden Door Spa in Telluride, Colo. The resort boasts an 18-hole golf course, spectacular views, an indoor pool and fluffy robes. Democratic Senators Wyden and Dorgan. Not what I’d call “from the Republican Congressional delegation.”Brancatelli doesn’t specifically address the major concerns about the TSA in any case…

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