About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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The TSA approach to security

The TSA approach to security — search everyone in long lines, keep weapons out (even though weapons make it through quite often) is the wrong approach to air security. This incident of an attempted strangling of a flight attendant with shoelaces shows that almost anything can be used as a weapon. Air marshalls aren’t the answer. Why exactly don’t we want to arm pilots?

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Rain man was

Rain man was right: Qantas never crashed. Of course, even though their pilots like to throw back a couple every now and then, America West never crashed either.

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Continental matches American

Continental matches American and USAirways with a “use it or lose it” policy for nonrefundable tickets. No more blowing off a flight and just applying the value of the ticket to a new purchase later.

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United Airlines is

United Airlines is set to announce Glenn Tilton, the Vice Chairman of ChevronTexaco, as its new CEO. When interim CEO Jack Creighton steps down, it is expected that United’s President Rono Dutta and COO Andy Studdert will resign.

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My prediction looks about right.

My prediction looks about right. USAirways acknowledges that if other airlines don’t match its policy of eliminating the value of unused nonrefundable tickets, they will likely back off. However, American Airlines has said they will begin to match — and they will charge $100 to standy for alternate flights on nonrefundable tickets.

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