Ben Schlappig of One Mile at a Time argues that the TSA experience has gotten much better, and mocks civil liberties concerns. He uses my writings, and that of Live and Let’s Fly as a foil for his position.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Marriott no longer publishes award charts or tells members when they alter their pricing models. They just increase the cost of award nights at their hotels whenever they choose, with no notice. This appears to be one of those times.
Tou don’t want the last thing they remember about the experience to be unpleasant bureaucrats and a cumbersome travel process.
Hotels have been squeezing how long you can stay in the room when paying for a stay. It might seem logical that each day you pay for gets you 24 hours, but that isn’t true at all. Flexible check-in times, though, are both an opportunity for great customer service and also increased revenue.
A couple of years ago Hyatt added the Lindner Hotels portfolio to its offerings, bringing more than 30 hotels and 15 new markets in Germany and Central and Eastern Europe. Most were added to the JdV brand, and they don’t get nearly as much attention as flagship hotels like Park Hyatt Vienna or Paris. But a reader brought his recent stay at three of these hotels to my attention, and they fit a really great use case for family travel. I’m pleased to share his trip report on these 3 Lindner hotels.
United Airlines is requiring flight attendants to give them at least 8 hours’ notice that they’re sick, or else risk discipline (including termination). Their union just lost a grievance against this policy, so it continues.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A passenger on a January 15th United Airlines flight from New York LaGuardia to Chicago O’Hare took to social media to decry a flight attendant “dressed as part of a terrorist group.” The attire is not that of a terrorist group as such, and the passenger is being called out as racist.
As the flight prepared for departure, EUclaim had bailiffs seize the aircraft’s fuel supplies. Navigation maps were also confiscated. The plane was grounded for approximately 90 minutes, before the airline settled the outstanding debt.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
