The Consumer Financial Protection Bureau has launched a broadside against credit card rewards programs. I spoke with CFPB’s Director, Rohit Chopra about the effort.
The agency warns that several aspects of credit card rewards programs – like devaluations – may violate the law, that retail (store) cards are often poor value, and that consumers can be misled by tools that purport to suggest the best product for them.
According to a passenger on board, the issue began after someone used the lav. No one could stop the water flow. The situation was “chaotic” with passengers lifting their feet and retrieving belongings from the floor to avoid contact with the “disgusting” lav water.
The property will be its own brand for earning Brand Explorer category 1-4 free nights, which is cool. And it’s great to have a much nicer Hyatt option in Las Vegas. Instead of complaining how ghetto Rio is at $42.50 per night, members can complain about how expensive Venetian is.
A Hilton property in Budapest emailed a guest saying that they’ve discovered about $325 still owed from a stay 15 months earlier. Another guest reports receiving a similar note from the property. Despite the hotel giving themselves more than a year to identify the underpayment, they’re demanding that the customer make good within two weeks.
By law, flights to and from Washington’s close-in National airport are limited to 1,250 miles, except for a handful of trips created by Congress and handed out by the Department of Transportation.
DOT finalized its award of new ‘beyond-perimeter’ slots at Washington’s National airport, granting flights to American, Delta, United, Southwest, and Alaska. But their process for doing this was probably illegal.
Four men were involved in a battle royale at the Chicago O’Hare American Airlines terminal 3, where wet floor signs were turned into weapons and the three-against-one smackdown included an employee at the airport.
America First Legal, which has been led by incoming Trump administration deputy chief of staff for policy Stephen Miller, is claiming victory against American Airlines. The organization says American has agreed to “end illegal DEI practices.” But is that true?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Federal Trade Commission has finalized a rule banning deceptive bait-and-switch pricing for hotels, short-term rentals like Airbnb, and event tickets. They’re targeting resort fees, cleaning fees, and other add-ons that aren’t clearly disclosed during pricing display prior to booking.
These prices are available for 3 days only, through December 19th. The good news is that Delta Amex cardholders should pay a bit less, since SkyMiles charges a premium to customers who don’t have their card. Awards booked online by cardmembers should cost 15% fewer miles.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
