Commentary

Category Archives for Commentary.

AI Makes Travel More Important Than Ever—Teaches What AI Can’t And Gives You An Edge Over ChatGPT

Mar 16 2025

The AI knows everything that isn’t secret. Your knowledge of public information will approach zero value. What isn’t published, then, becomes relatively more unique and valuable. Trading secrets’ – getting out and having discussions with people, trading off-the-record information and gossip becomes more valuable.

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‘Not Well-Liked at Delta, United, or Marriott’: What 23 Years of Travel Blogging Taught Me About VIP Perks (Or Lack Thereof)

Jan 25 2025

And, generally speaking, I don’t get better treatment because of this blog when I travel. Indeed, it’s obvious by the frequency with which I have problematic stays and flights, that even if executives somewhere wanted to treat me better the execution on the ground just isn’t there. I have only been recognized for the blog on-property at hotels 3 times in the 23 years I’ve been writing it. Oddly all of those were in 2016 and I don’t believe it’s happened in the last 8+ years.

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‘You’re Valuable Only If You Don’t Pay Attention’: CFPB Sues Capital One For $2 Billion In Savings Interest Losses

Jan 16 2025

The consumer regulatory agency wants consumers not to have to pay attention, though it’s not clear that what Capital One did was illegal, in fact it’s almost obligatory. In most contexts, consumers do have to pay attention to get the best deal, and their counterparties are not fiduciaries on their behalf.

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Jimmy Carter’s Farewell: Airline Deregulation, Craft Beer, And Delta Handshakes That Shaped A Legacy

Dec 29 2024

What I will always remember President Carter for is this video of the former President walking through economy on Delta Air Lines. The effort was hardly a one-off, either, though if you were a United Airlines or American flyer you probably didn’t know it. The former Georgia governor was a regular on Delta Air Lines and its partners.

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Uber’s Dark Descent: How Abandoning Innovation Hurt Drivers and Gouges Riders

Dec 01 2024

Uber drivers frequently protest their declining pay and it strikes me that there was an uproar over how Uber treated its drivers and that was part of pushing out their founder CEO, but things have actually gotten worse for drivers since then. For instance, many work 12 hour days earning less than $100 per day. Uber used to take 20% of the fare, now drivers report giving up 60%. Back then they might earn $400 per day. Pre-summer 2017, drivers had several complaints. Drivers didn’t have any choice in trips. They’d find out once they accepted the ride (and cancelling on riders once they learned the destination could get them kicked off of the platform). This was a solution to a real problem with taxis. In New York City you stand there and hail a…

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