Delta Is About To Do Something They Promised They Never Would

In 2011 Delta was accused of antisemitism for its partnership with Saudia, the Saudi Arabian airline, because of Saudi Arabia’s policy of not admitting passengers with an Israeli passport stamp into the country. I defended Delta at the time, and I’m more comfortable engaging Saudi Arabia now than I was then as that country works through a complex transition to modernity.

However Delta argued at the time that it wasn’t really partnering with Saudia – and that it would not do so.

Delta does not operate service to Saudi Arabia and does not codeshare with any airline that serves that country.

Delta does not intend to codeshare or share reciprocal benefits, such as frequent flier benefits, with Saudi Arabian Airlines, which we have confirmed with SkyTeam, an Amsterdam-based 14-member global airline alliance.

Delta’s only agreement with Saudi Arabian Airlines is a standard industry interline agreement, which allows passengers to book tickets on multiple carriers, similar to the standard interline agreements American Airlines, US Airways and Alaska Airlines have with Saudi Arabian Airlines. All of the three global airline alliances — Star, which includes United Airlines; oneworld, which includes American Airlines, and SkyTeam, which includes Delta — have members that fly to Saudi Arabia and are subject to that country’s rules governing entry.

Saudia joined SkyTeam and that involved reciprocal frequent flyer benefits, as Delta (and everyone else knew when this statement was made that it would. Now Delta and Saudia have signed a codesharing agreement.

The agreement builds on the airlines’ existing interline relationship and will expand the choice of destinations for Delta customers between North America and the Arabian Peninsula. The carriers have applied for necessary codesharing authority and will start selling codeshare itineraries once all government approvals have been received.

The codeshare agreement will enable greater connectivity between the United States and the Middle East. Delta customers will gain access to nine destinations in Saudi Arabia and the Middle East beyond Saudia’s hubs in Jeddah and Riyadh. Saudia guests will gain access to 12 destinations in the U.S. beyond Delta’s hubs at JFK and LAX airports.

Delta is also working on a joint venture with Riyadh Air and intends to fly to Saudi Arabia. It will be interesting to see what happens when a union-organizing flight attendant wears an AFA Pride pin landing in Riyadh.

I’m absolutely fascinated by the transition in that country, which retains many governance elements that those in the West will be uncomfortable with while at the same time liberalizing much of it society and working to grow and diversify its economy.

For the country, Riyadh Air is part of a gamble that openness and modernity can bring benefits to Saudi Arabia, pairing secular society and a growing class of entrepreneurs and artists with single-family rule rather than political pluralism. It’s in a complex place, with one foot in an autocratic past and another in a dynamic future – unclear what equilibrium ultimately looks like.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Delta cannot be more Catholic than the Pope. The USA deals with Saudi Arabia and Israel seems ready to. Move with the times. 🙂

  2. Ideally, this provides cover for Saudis to drop the Israel stamp on the passport issue.

  3. Israel doesn’t stamp passports. It provides a small ticket that you hold onto for the duration of your stay and return when you leave.

  4. In what world does Delta saying it “does not intend to” equivalent to promising they will never do? Not just click bait, but purposely dishonest.

  5. In Medina as a solo tourist a few months ago I was visiting inside an important mosque (not the Proohet’s Mosque which is still technically off limits to non-Muslims. I took a few pictures and up came a security guy. Did I miss a no photos sign?

    He asks me, “Are you a Christian?” I say yes.

    “Thank you for coming. You are very welcome here. Would you like a cup of Arabian coffee?” And he poured one for me.

    The country has a long way to go, but it has also come a long way and tourism is developing. We need to encourage change, not with a blind eye to its human rights deficiencies, but with a realistic hope that the future can be mich different.

  6. i have flown saudia many times on business. it is a good carrier as long as you can go without alcohol until the next stop.

  7. @Mantis – Delta absolutely made the case that they wouldn’t partner with Saudia, and explicitly included codeshares in that. Merely pointing to a weasel word in the statement doesn’t help Delta’s case here, it hurts it.

  8. “a complex transition to modernity.” is one way of describing having a western journalist dismembered I suppose.

  9. A lot has changed in 10 years. The Saudis will soon follow UAE in signing a peace treaty with Israel (after IDF rolls up Hezbollah and maybe Iran). So why would anyone object to this tie-up?

    Really the bigger problem is that DL elites will be disappointed with the lack of alcohol on Saudia flights.

  10. Meh. El Al made it an hour-long ordeal, with baggage searches and pat downs, before we were even allowed to check in for a flight from Rome to Tel Aviv. Our sin? Egyptian visa in our passports.

  11. Israel gives you a “landing card” which you surrender upon your exit from the country, rather than stamping your passport. This is done as there are many countries which will not allow you in with an Israeli stamp. I asked them to stamp my passport anyway, and they politely declined.

  12. My favorite statements by Tim Dunn for the last few years is “Delta doesn’t need a partner in the middle like UA & AA.” Now he’s talking about JV’s and operations being larger than both without having flown a single revenue flight. It’s hilarious.

  13. Any moron with a modicum of knowledge would know that Arabs are semites. Palestinians are semites, and people too.

    If the israeli government weren’t infested with genocidal A-holes, maybe that shithole, apartheid little country would earn a little respect

  14. “@Mantis – Delta absolutely made the case that they wouldn’t partner with Saudia, and explicitly included codeshares in that. Merely pointing to a weasel word in the statement doesn’t help Delta’s case here, it hurts it.”

    Delta doesn’t really need to make a case, but it certainly doesn’t help your case that they promised they’d never do something. “Doesn’t intend to” means in marketing speak that at the moment that’s not their plan. That was 13 years ago. Plans change. Show me where they promised they would never ever codeshare with Saudia.

    Weasel words are weaselly for a reason.

  15. While I find the regime in Saudi Arabia abhorrent and just yesterday chastised Josh for his latest vlog extolling the country and its airline, the reality is that the country was about to recognize and establish diplomatic relations with Israel until last October’s massacre by Hamas. However, El Al is now permitted to overfly its airspace when operating flights to the Emirates and last week permitted the Israeli Air Force to overfly to strike the Houthi’s in Yemen….and likely will do the same when Israel strikes back at Iran. While I’d never fly either Saudi airline for “politcal” reasons, times in the geopolitics of the region.

  16. DELTA JET DIVERTS TO RIYADH — ALL GAY PASSENGERS BEHEADED AND ALL JEWS STONED TO DEATH.

  17. What an odd way to spin a dystopian, murderous regime as somehow turning a corner. How many journalists have they murdered this year?

  18. @Gary Delta also “intended” to fly every flight to its scheduled destination, so does that mean that any time they have diverted or cancelled a flight they have done something they promised they wouldn’t?
    Terrible writing

  19. I think someone is trying to propagandize Delta. They gave money to the latest hurricane flood victims. The US government gave billions of Tax Dollars to the war in the Middle East.

  20. Years ago I attended an Embassy Dinner at the Saudi Embassy in D.C., interesting to say the least. But the best pineapple juice I’ve ever had, though.

  21. Pseudo-“liberalizing“.

    Saudi Arabia is actually more hierarchical and with more centralized power over its population now than ever before in its history.

  22. “peace treaty”? ROTFLOL

    The UAE was never at war with Israel, so what the heck is a peace treaty between two countries that were never at war with each other? And when was Saudi Arabia and Israel at war with each other? Even the proxy wars in which the UAE and Saudi Arabia have engaged in have never been about aiming at Israel — it’s mostly been about aiming against Shias and against populist Sunni movements that put up a challenge to Sunni monarchical rule.

  23. Prince Bonesaw approves. Why would I, as a gay customer, ever choose to fly with a ME airline, or anyone who partners with them? “Oh sure, they would slit my throat if I dare ‘act gay’, but look how comfortable this seat is!” No. A thousand times, no.

  24. The Middle East (including Israel) should be entirely ostracized by the rest of the world. The self-important inhabitants have been dominating the news cycle for 3 millennia. For what? Religion and oil? The first must, should, and ought to be dismissed out of hand. We live in the 21st century. As for oil, the mighty countries that need it should simply take it–free of charge. (Yes, USA, I’m talking to you.)

    The only way to put Middle Eastern narcissists in their place is to ignore them all. Let them fight it out amongst themselves. Maybe in another 3000, they will have evolved to the level of humanity in the rest of the world.

  25. Oh and FTIW I love the ME3. Luxury, respect, an incredible hard and soft product, decent prices and international destinations within a hop or two.

    No wonder the US3 hates them.

  26. Delta is at least doing a good job customer service wise to be involved in a lot of different corporate structures as a company.

  27. I’ll agree with GUWonder… Saudi Arabia most definitely “more hierarchical and with more centralized power” these days. That’s how they can liberalize some elements of economy/society/etc and not others at the same time. Have to clamp down on the people you don’t want participating even more to allow the target audience free reign.

  28. I saw a story on Fox where a flyer revealed that Delta is flying illegal aliens on midnight flights from southern cities to northern sanctuary cities. The story is on Social Media (easy to find). The people have no documents including ID’s ….. I am really concerned.

  29. It’s not 2011 and Saudi Arabia has undergone a quiet but glorious revolution that pushed aside the corrupt members of the Royal Family and religious extremists who maintained a climate of fear over the nation and kept the people poor and the rulers rich. Saudi Arabia is still not Switzerland, but MBS has placed it firmly within the family of decent nations and things continue to improve there so quickly that people still have an idea of Saudi Arabia that is based in the past.

  30. Saudi is trying to be more open to foreigners. I had to travel there in a past job, and while I’d always say to be extra careful in that part of the world (and really any foreign country) it wasn’t that bad to travel to surprisingly. The people were always friendly to me as a young female pilot for a DoD contractor. Hopefully the openness they are trying to project to foreigners visiting will filter down into their own society and that their own people get to enjoy the benefit of that. Until they treat their women better, I have no desire to spend personal money traveling there.

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