There are plenty of people who think modern air travel is inhumane. Today’s coach cabin isn’t fit for people. One man says Alaska Airlines economy is worse than that: it killed his dog.
Michael Contillo of San Francisco has filed a lawsuit against Alaska Airlines, accusing the carrier of negligence following the death of his French bulldog on a flight between New York and San Francisco. He and his dogs were downgraded from first class to economy – which, he says, was stressful and the reason his French bulldog is dead.
- He and his father were traveling with two bulldogs. They had flown the dogs from San Francisco and New York, and travel for the dogs had been signed off on by a vet prior to the return flight. He didn’t claim they were emotional support animals – he paid the pet in cabin fees. The passengers were downgraded, they say, for “safety reasons.”
- In Contillo’s view, the tighter quarters in row 11 were dangerous – not fit for short-nose dogs. He says the dog began breathing heavily and appeared panicked. He quieted down after takeoff, and he thought the dog went to sleep. On landing he discovered that it had not.
- He complains in his lawsuit that as he wept, crew showed no sympathy, and one flight attendant remarked, “Now you’re going to blame us for killing your dog.” (I mean, they were right.) I don’t see this lawsuit going anywhere because if a court declares coach unfit for dogs… then what?
Several years ago United Airlines had a series of unfortunate events with animals. The airline reportedly locked the World’s Biggest Rabbit in a freezer for hours and them cremated it without permission. A dog died while traveling United when an agent’s mistake meant that the dog traveled 20 hours longer than expected. And they mixed up two dogs and sent each one to the wrong city. Then a flight attendant forced a dog into an overhead bin which killed him.
United actually made real mistakes. Alaska Airlines just… flew a passenger safely in economy, with the dog under his own care. Is Alaska Airlines at fault? It seems like the fact that the other French bulldog made it suggests that flying coach wasn’t the problem and there was an unfortunate issue specific to the dog that passed?
And if lack of space in the cabin is the problem, maybe the passenger is at fault for not buying the dogs their own seats?
By the way, this doesn’t just work on United.
In fall of 2000, a 300 pound pig flew first class on US Airways. At the end of the flight the pig “ran squealing through the Boeing 757 on landing, soiling the cabin. If you do this make sure to keep your pet under control, please.
In the meantime, please refrain from threatening gate agents working the preflight upgrade list, “if you don’t move me up, my dog’s death will be on you.”
Why didn’t the passenger just ask to be rebooked on the next flight for which first-class seating is available?
Why should an airline be able to downgrade anyone to a lower class than they paid for? This trend among US airlines is really disturbing. It seems much preferable to fly on foreign airlines (foreign metal, not just code shares) when possible. Isn’t that a reasonable inference?
Poor Dog.
The owner is obviously a GD idiot.
Taking a bulldog on a plane with thinner air like that at 8000 feet is dangerous. He took his pet’s life into his own hands. They’re known to have respiratory issues and just because a vet says it’s OK doesn’t mean it actually will be OK.
None of this is the airline’s fault, even if the downgrade was potentially silly.
@ K Helldoge — Agree
I’m having a tough time seeing how Alaska was at fault here. The suggestion that the dog basically died of a heart attack because it was in coach is prima facie ludicrous.
Offended by everything, not responsible for anything, contributes nothing.
Morons, a flight is very upsetting for a dog. Unless you have a valid need to for an assistance dog leave your dog at a pet hotel.
We all know that the 1st Class cabin air is superior to common folk Coach. The poor pup is obviously a 1st Class type of dog and making him travel Coach is akin to a death sentence. Alaska Airlines should just be glad the man and his father also didn’t pass away en-route. /s
I do feel bad for the dog’s owner. Losing a beloved pet is emotionally devastating. I don’t think having to fly Coach was the cause.
A dog is properly in the USA. I would assume that this was not a show dog did not have AKA papers had health issues
Property value maybe $100.
If Airline s fault for not giving enough air and PAX did not suffocate it. Here your $100.
Lifetime ban
My wife is a vet; while you can “clear” a French bulldog for a pressurized flight, there is a risk due to variations in cabin pressure. In her opinion, this breed has a lot of issues and she would not fly one anywhere.
While I can understand the dog owner’s anger at the loss of his pet, this was all on him
These people were most likely pushed to economy due to an air marshall needing to be those seats…..thats where i can see it being “for safety reasons”. It can also be due to an allergy of another passenger.
The floor space between F class and Y class isnt that different. I see no difference between the two.
This is a shame lawsuit blaming their own negligence on someone else. As mentioned….these dogs are very difficult health wise….in regards to breathing issues…..so they should leave them at home.
They are required to keep them in the carrier at all times….Alaska followed protocol…regardless of where the passengers sat…..these dogs were in thier care the entire time. Moving from one seat or another should have no bearing on the health of the dog IF it was healthy to begin with…..
They just put this in the media to get sympathy to try and extract a settlement from AS….dont do it AS!
You need to fit an airline that treats dogs properly.
Air Korea treats then with a bit of ginger and soy.
This article misses the whole point — this wasn’t about being in economy class at all.
This was about needlessly moving a helpless pup right before takeoff. Such a move could certainly cause a dog to get very anxious, breathe heavier, heart rate increase — all of which could be fatal to a dog immediately before altitude and pressure changes.
Horrible and tragic!! I’d definitely hold the airline accountable
Also shame on the trolls on here — does anyone have a heart anymore?
The airlines shouldn’t allow ANY animal on the plane. Period. If you need to transport your dog or cat, drive, fly private or use a professional service that actually specializes in this, not a commercial airline aimed at humans.
Alaska Airlines sucks! They downgraded a first class passenger with no stated reason and a dog ended up dead. I would sue them too. This airline keeps getting worse over time. Alaska Airlines is same airline that allowed an off duty pilot on drugs in the cockpit where he proceeded to try to take the plane down. Alaska Airlines doesn’t care about animals, customers, or much of anything else. I don’t fly Alaska for a reason. There are way better options to choose from. #AlaskaAirlinesSucks
Did the dog poop in the seat?
@A Sharma – they did mention a reason. In fact they can move you for safety reasons including weight and balance. I assure you AS does care more than other carriers. This passenger is clearly at fault by bringing a vulnerable animal who cant make the normal trip.
@Mina – if a dog being moved or bumped is enough to cause serious health issues; they shouldnt be flying. What about moderate turbulence enroute? Thats more disturbing than moving a dog.
I sympathize for the dog owner….losing a pup is always terrible….but maybe think it was thier own negligence that caused the pup to die or the pup had a condition that didnt allow it to be fit for travel….
I hope the outcome will be available when this is settled. Alaska allowed the dogs onboard according to their regulations. I think it will be tough to prove that Alaska Airlines was negligent enough to get a judgement against them. Maybe the vet could have provided medication to calm the dogs on the journey. Possibly the owners being upset made the dogs more unsettled.
Leave your animals at home.
Guitars! Now dogs! What’s next?
Anyone so inconsiderate to both his animals and fellow passengers, shouldn’t be in public. I feel bad for the animals, not for this loon
Most of y’all are heartless dipshits.
‘The passengers were downgraded, they say, for “safety reasons.”’
AKA, they were discriminated against.
I can’t read this drivel anymore. Today is the day I finally block this “news” site from my Google News. Good riddance.
Lots of stuff can happen when flying with a pet. You could have a downgrade, you could have a fuel stop in Springfield, OH. Just gotta be ready for it all.
A lot of airlines wom’t fly pets in anything but Economy to avoid barks and meows from disturbing passengers. I am not sure if that is the reason for Alaska’s downgrade.
Pay more fly JSX next time.
This story needs more detail. Downgrade for safety reasons makes zero sense. Someone wrote about air Marshall – us airlines have transparent curtains exactly for then, so I don’t think so. Allergies, if they allowed that then most likely no dogs would be allowed in cabins.
I hope someone follows court documents to see exactly what this downgrade was about. I am totally skeptical.
For someone who writes about air travel, you’re pretty clueless. You cannot buy a seat for your dog!
I would bet this person booked seats in row 1, but then was told they couldn’t have the dog carrier in row 1 since personal items are not allowed on the floor for takeoff/landing and a dog carrier would need to go under the seat. The other seats in FC were probably full. The passenger should have waited until a future flight with an open FC seat not in row 1.
But I call BS on this. Having flown with dogs in carriers plenty of times, typically coach seats have way more room under them for the carriers. Domestic FC seats have a smaller distance from the floor to the underside of the seat in front. The carrier won’t fit most of the time under the seat. If you want your dog to be comfortable, you should book an extra legroom coach seat without an under seat media box. To figure out the media box situation, you should research the plane you are taking on seatguru or similar. I usually find window seats are the best.
I feel for the dog’s owner, but I personally would prefer that people leave their pets at home. I recently paid for business class seats for my family of 6. We flew British Airways to London, then Air France from Paris to JFK. I told them that Air France has the reputation that it will knock our socks off in Business Class. On the AF flight, the man behind my seat had a French Bulldog that passed gas continuously on this flight and the smell traveled down the wall to me, right in front of the dog and his owner, then to my granddaughter in front of me and her mother in front of her. At that point, I just wanted a sock to put over my nose. Somewhat ruined the flight for me.
FNT Diamond and the former Michigan governor nail it here. No animals on planes and if you bring one, you’re grossly negligent as a pet owner.
Did the dog attempt to use the first class Lav?
Anyone with half a brain knows it can be risky to bring a short-nosed dog on an airplane.j
Animals and children under 8 should be checked as luggage…period. I spent 10 hours in business class with a screaming child in the row ahead of me. ARGH! At one time, airlines had strict rules as to how many warm blooded animals could be transported in each service cabin. Apparently that rule has been tossed out the window. Reptiles are still forbidden in the passenger cabin as they can easily carry the salmonella bacteria. Dogs, of the type in question, with short snouts are notorious for having serious breathing problems…even at sea level. Putting them in an aircraft cabin, pressurized to 8,000 feet or so can be the death knell to them. The owner…an idiot. Many airlines are also not transporting live animals during summer months as, even with temperature controlled and pressurized baggage compartments, when the jet gets stuck on the taxiway, the compartment can get VERY HOT.
Some of these comments are so insensitive. He lost his dog. I’d be a lost soul if my pup died mid flight. Have some sympathy regardless of whose fault you may feel it is.
This ridiculous lawsuit will be tossed at the initial pre trial defense request to dismiss. Cabin pressure doesn’t favor those that throw more cash into the airline bonfire. A cabin is a single pressurized container within a larger medium. I dont see any cogent argument here from the plaintiff. Just social media cred from the death of an animal.
Read the Flyertalk thread on Alaska downgrades.
They have no transparent downgrade policy like UNITED and refuse to make it clear to passengers who inquire – including at the gate and when asking corporate.
And they downgrade with swaps to 3 row from 4 row 737s on flights.
All kinds of whoppers told at the gate, no clear compensation even if you paid a higher fare to be upgrade eligible.
I’m sympathetic here because this person wasn’t gaming the pet system, simply paying for the pet to come on board.
The owners selected a breed that should not exist at sea level because of breathing issues and takes it into an environment that will exacerbate breathing issues. The death is sad. But pointing blame at him isn’t cruel, just honest. I can simultaneously feel sad for the person who dies trying to shake free soda out of a machine and still say it was their fault.
Of course, in the reporting of this story, view from the wing had to try and throw United under the bus.
F/A stuffing a dog in an overhead bin?!? First, they would have to have one available (not likely), and a F/A that would risk injury by lifting a pet. So much bullshit.
There is a reason some airlines won’t fly the breed. This has nothing to do with First Class versus Economy. This is owner negligence or maybe the vet. I guess someone should have informed the owner, who I suspect would have traveled with his dogs anyways. Multiple airlines will not fly this breed and other short nosed breeds. Here is the Cathay Pacific example:
Cathay Pacific does not allow French bulldogs to travel on their flights, as they are considered a brachycephalic breed, or flat-faced dog:
Brachycephalic breeds
Cathay Pacific does not transport brachycephalic dogs, such as bulldogs, boxers, and pugs, due to health risks to their short snouts.
Other restricted breeds
Cathay Pacific also does not transport other breeds, including the American Pitbull Terrier, Japanese Tosa, Fila Brasiliera, and Dogo Argentino.
Ignorance is bliss.
Yes, united did stuff a small dog into an overhead bin and suffocated it. Fight attendant clearly a moron who should be banned for life. Why a downgrade got safety? Sounds like a load of BS.
Many years ago when Northwest was still alive, I transported two cats to Portland from Honolulu via Seattle.. They arrived in Portland fine and they were in the cargo hold even with a transfer in Seattle. Albeit, they were cats who use much less oxygen than dogs. However, I would not consider traveling with my pets in the main cabin. Also, my vet recommended NOT giving any sedatives.
Alaska is a good airline. Don’t blame them. This is on the owner.
@ Doglover. Thanks for posting. I thought I read years ago that certain breeds would not be accepted by airlines in cabin or as checked cargo. I used to “ship” my dog on Alaska Airlines (in the approved crate) between Texas and Alaska . . . but that was on the Braniff/Alaska B-727 interchange flight so rules may have changed.
I have wondered forever why airlines just dont have a rack for kennels in the back of the plane, charge be money, and I put the kennel in the rack. They could make more money per square foot doing this and the pets would be safe. One Coach seat area could hold 9-12 kennels at 400$ each…