Filthy Coffee Maker at Hyatt. Stained Sheets at Westin. What’s Lurking in Your Hotel Room? [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Between a rock and a hard place on the United flight. Maybe the answer was to have the passenger insist on a aisle seat or window seat for both himself and his 4 year old and then personally negotiate a swap to get two seats together, even using some cash if necessary. I think many passengers are reasonably accommodating if they get equal or better value. United solving the problem? Not my experience and I have not flown them for years due to their lying that cost me money.

  2. What a combination! Two stories on ‘filth’, two photos of burgers. Giddy-up on this [Roundup]!

    On that United incident (originally posted on Reddit, but also commentated by Matthew at LALF):

    Yes, the gate agents should have ‘done the right thing’ to begin with and arranged to get this family seated together, even with the aircraft swap, whether or not the automated system succeeded or failed to do it automatically.

    No, @jns, this isn’t hard–United messed up here–however, I am with you though, they, like any big businesses, often lie, and it does cost us, consumers. So, the answer is better protections for consumers, not to throw our hands up or over-intellectualize the underlying issue.

    I’m with one of the Reddit commentors, RedHolly, who said: “The previous administration tried to introduce a rule making it mandatory for airlines to seat young children next to an accompanying adult. The current administration hasn’t followed up.” Yeah, and I doubt that they will, because they hate regulations, love greedy corporations, and don’t care about actual people.

    As another commenter suggested: “I would be filing complaints with United, FAA, DoT, and FOCA in Switzerland (Federal Office of Civil Aviation).” Yes, this is as much as we can do in these situations, other than to vent on social media. I wish there were better ways.

  3. Amazing, 1990 took almost all of their comment to finally make a political statement which we all knew was coming. This is not a political issue so please spew your venom elsewhere.

  4. When staying overnight at a Westin, Hyatt, or other hotel, you may find your coffee maker and bed sheets dirty or contaminated. This can occur because some guests use the in-room coffee maker to manufacture methamphetamine in the privacy and comfort of their hotel room. The profits from drug sales often help cover the cost of their stay and help earn valuable hotel elite status in recognition of their frequent stays.

    The American Hotel & Lodging Association strongly opposes using hotel rooms as a methamphetamine lab, stating that such activities are illegal and pose a significant threat to the safety of guests, employees, and the community. The association is actively collaborating with law enforcement officials to combat this issue and ensure proper cleaning and remediation of any chemicals and equipment associated with methamphetamine production.

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