Free CitizenM Status Match: A Smart Move Before Marriott Takes Over

Marriott is acquiring CitizenM hotels, which I think of as a better Moxy, for a cost of $355 million.

CitizenM currently has 36 hotels in 20 cities in the U.S., Europe, and Asia. Their New York City rooftops are popular.

At closing of the transaction, Marriott will pay to acquire the brand and related intellectual property. Following closing, the citizenM portfolio will become part of Marriott’s system, with the hotels owned and leased by the seller subject to new long-term franchise agreements with Marriott. Stabilized fees for the open and under construction pipeline portfolio are anticipated to be approximately $30 million annually. The seller may also receive earn-out payments up to $110 million that are based on the future growth of the brand over a specified, multi-year timeframe. These payments would not begin until the fourth year following closing.

The transaction is expected to close this year. It’s not clear when integration with Marriott Bonvoy will occur. However a potentially interesting play s that CitizenM has a free status match offer and it’s open to anyone with any status with any airline or hotel program. So this may turn out to be a free backdoor into Marriott status.

The CitizenM status match offer gets you free access to their paid premium program, $12/mo ($144/year) gets you 15% off room rates, late checkout and premium view (subject to availability) and 10% off food and beverage outside of breakfast.

Perhaps CitizenM Plus members will be granted status in Bonvoy as the brand integrates into Marriott’s portfolio?

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. If CitizenM is integrated into Bonvoy, it will be interesting to see at what participation level.

    Based on the current Amazon Prime-style loyalty program, it doesn’t seem like property owners will want to provide, for example, breakfast. Do they even have a restaurant?

    Reading between the lines of Marriott’s press release it seems like CitizenM owners will pay Marriott a flat fee as opposed to a more conventional percentage of revenue plus fees for assorted services, etc.

    I just don’t see what this acquisition gets Marriott. It already has Moxy and Aloft. I would be mad if I was one of the current Moxy or Aloft owners. Aloft is 20-years-old this year, 2025. It hasn’t been refreshed since its launch.

  2. The only issue is you can’t sign up for the CitizensM loyalty program without paying for 1 yr membership, and you can’t do the status match without being a member

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