I just love this story.
Lufthansa Senator member sees the first class checkin has a long time, wants to use the empty business class line. They’re told ‘no way’ — a benefit of Senator status is that they use the First Class lines. Period. They’re not allowed to use the business class lines.
Lufthansa can just be… that way. Those of you who’ve ever tried to access a Lufthansa lounge know what I mean. Your boarding pass displays your status, which entitles you to the lounge…. but the rules say you must present your membership card. No card, no entry. Rules.