Update: 12/17/21 3:34 p.m. Central: American Airlines says the deal is being honored
Update: 12/14/21 4:48 p.m. Central: Now the site says this about the promotion,
The 5X AAdvantage promotion offer has reached its cap and has ended.
We hope you continue enjoying earning miles with participating merchants in SimplyMiles.
Update: 12/14/21 1:53 p.m. Central: The message about the 5x promotion being honored ‘only through 12am Eastern on the 13th’ is no longer on the SimplyMiles website. American Airlines tells me,
The SimplyMiles 5X promotion has reached its cap due to an overwhelming customer response. We are in discussions with Mastercard to ensure our customers receive all the promotional miles offered.
Looks like we’ll have to hold our breath a bit here but they understand the issue.
Update: 12/14/21 1:37 p.m. Central: American has a banner up saying the offer is over. The meaning of the banner is not 100% clear to me, whether they mean to say all Monday transactions will be honored for the bonus and that Tuesday transactions will not be… or whether they’re saying that Monday transactions will not be. I have asked another person who should be in office to clarify.
Regardless they do seem to be saying that ‘while supplies last’ means that they were advertising a bonus after they stopped honoring it (and indeed, depending on the meaning of the language here, that they may not honor some transactions that occurred even before they confirmed how the promotion would work).
Update: 12/14/21 12:34 p.m. Central: The SimplyMiles website was down for a little while earlier today. Now it’s back and the 5x offer no longer appears. While I’d guess that transactions today might still be honored for the 5x bonus, with the offer gone from the page I wouldn’t count on it and assume it is over. (The person at American who has been confirming elements of this promotion for me is out of office today.)
Update 12/13/21 7:43 p.m.: Frequent Miler notes that many more accounts have had offers added to them, and a lot more now have the 40 miles per dollar Conservation International offer. If you couldn’t do this before, you might want to consider it now.
I wrote last night about what’s probably the deal of the year, an opportunity to buy American AAdvantage miles at just over $0.004 apiece. A lot of readers are nervous about whether the deal will be honored because it seems too good.
SimplyMiles is like an online shopping portal – earn miles for taking advantage of offers – but instead of going through a link that tracks your purchase, you spend money with a Mastercard credit card that you’ve registered with SimplyMiles.
- There’s an offer of sextuple miles (regular miles plus a bonus of 5 times the usual miles) that runs through December 27, but could be pulled earlier.
- There are offers that earn as much as 40 miles per dollar. The most lucrative (not targeted to everyone) is donating to an environmental charity through Mastercard.
- 40 miles per dollar plus 5x the usual miles means earning 240 miles per dollar or buying miles at $0.004167 cents apiece.
- Since it’s a charitable gift there’s a whole separate discussion on whether you’re entitled to a tax deduction (whether or to what extent the miles received count as a quid pro quo that would reduce your deductibility). So some will argue their cost basis is even lower here, as I’ll discuss below.
Is This Offer Real? Will It Be Honored?
I reached out to American Airlines and asked to confirm that the offer isn’t “going to be considered a mistake of some sort, will the offer be honored as-advertised – that members completing transactions will receive 6 times the advertised miles?”
For avoidance of doubt I even made clear this meant “a charitable donation under an offer of 40 miles per dollar should earn 240 miles per dollar, or a return of 1 mile per $0.0042 spent.”
According to American Airlines, “the offer is as described.” It is not a mistake. I’m told “This is an offer from Mastercard and it will run until Dec. 27 subject to availability.” They’re checking for me “how will they inform members if the promotion ends before Dec. 27.”
I was afraid maybe the offer was real, the 40 miles per dollar donation could be a typo? They confirm “no, it’s not a typo.”
Is This Offer Really For A Bonus Of 5 Times The Usual Miles?
The offer seems really clear to me, but several readers have asked about it.
- A similar offer was made two years ago, and that’s how it worked. Members got six times the usual miles.
- They offered a ‘5x’ bonus not a bonus of 5 extra miles per dollar
- A bonus of 5 extra bonus miles per dollar wouldn’t even have made sense, since many offers are for a fixed number of miles – e.g. earn 1500 miles if you spend a certain amount of money. The offer wouldn’t be ‘earn 1505 miles under this promotion’ in that case.
- American actually described the offer pretty clearly, in a promotional email:
As a special holiday bonus, through December 27 or while supplies last, earn an additional 5x American Airlines AAdvantage bonus miles on every offer site-wide. For example, if you earn 100 miles on a purchase of $30 or more, then you will actually earn 100 miles + 500 bonus miles for a total of 600 miles.
Nonetheless the concern about the number of miles you’d receive is why I was explicit about the math in my question to American, asking whether this would be honored. And American says, “MC will fund the original 40 miles per dollar and then it would be part of the 5X offer, which would be an additional 200 miles per dollar donated.”
How Can You Really Max This Out?
You can earn miles through SimplyMiles when paying for an offer using a Mastercard linked to your profile. I’m not telling anyone to spend their full credit limit on this offer! Goodness knows American AAdvantage miles aren’t worth what US Airways miles were worth in 2009 when I really maxed out on their holiday shopping promotion (TrackItBack) at a net cost of a little over 4/10ths of a cent per mile.
But look at it this way,
- Qatar Airways QSuites to the Maldives currently costs 70,000 miles one way – that’s $291.67 with this offer (+ taxes)
- Japan Airlines first class between the U.S. and Tokyo costs 80,000 miles one way – that’s $333.33 with this offer (+ taxes)
- Air Tahiti Nui business class between the U.S. and Tahiti costs 80,000 miles one way – that’s $333.33 with this offer (+ taxes)
- Cathay Pacific first class between the U.S. and Southeast Asia costs 110,000 miles on way – that’s $458.33 with this offer (+ taxes)
Let’s assume award prices go up. A lot. How much deep deep discount travel can you prepay?
In fact, let’s say you wanted to fly to Australia and American was charging an outrageous 195,000 miles one way for business class… that’s still just $812.50.
Do You Get A Tax Deduction Also?
There are some amazing value offers at SimplyMiles with this promotion right now. I rarely paid SimplyMiles enough attention. This changes that. There are some good deals for instance at Wine.com, as well as for magazines. But the one that is getting the most attention is the Conservation International donation.
There are readers that have donated $20,000. There’s real money on the table here. Here’s what Mastercard says about taking a deduction for your gift,
The receipt of miles may reduce the tax deductibility of your contribution, please seek a financial advisor for tax related questions.
When you receive something of value in exchange for your gift that’s called a quid pro quo contribution. You’re really giving the charity some money for goods and services, and some money for a gift.
In one IRS example, “if a donor gives a charity $100 and receives a concert ticket valued at $40, the donor has made a quid pro quo contribution” and gets to deduct $60 of their gift. The ‘value’ of something in this example is its market value, what a willing buyer and seller would pay for it.
Are miles being given to you in exchange for your gift something of value? You don’t really own the miles, American AAdvantage does, but probably yes. How much are the miles worth?
Bask Bank reports miles earned from their savings account to the IRS at a value of 0.42 cents per mile. Valued that way, it pretty much wipes any possibility of a deduction.
- $10,000 donated would yield 2.4 million miles
- Bask Bank’s valuation says you receive $10,080 in value back in exchange for your gift
- Therefore nothing is deductible
You’d have to take the position that the miles didn’t qualify as quid pro quo value under IRS definitions to take a charitable deduction and reduce your cost basis on the miles even further.
Are There Any Cautions?
The deal can be pulled at any time, so make sure it is live and still being advertised when you use it. Take screen shots. We don’t know when it will be pulled and we don’t yet know how they intend to notify that it’s being pulled.
Also don’t spend money prepurchasing travel that you cannot afford to spend on travel, no matter how good a deal this is. Even if you envision living in first class cabins this way, you’re still going to want to be able to make rent.
If This Offer Ever Comes Back It’ll Be Even Better
Starting in January miles earned with SimplyMiles will count as Loyalty Points, which is how AAdvantage elite status is earned. This excludes bonuses (the 5x bonus wouldn’t count). But earning 40 miles per dollar with a donation would.
A $5000 donation would earn Executive Platinum status. An $18,750 donation would earn ‘750,000 point status’ for level 5 Choice Rewards (like confirmed international upgrades) provided you reach 30 flight segments to qualify for Choice Rewards.
And Loyalty Points are going to become the tie-breaker for how upgrades are given. You’d earn Executive Platinum and be at the time of pretty much every upgrade list for a year.
Sadly there’s no such thing as Loyalty Points that you can earn yet, and this offer won’t make it into 2022. But they’ve done lucrative bonuses with SimplyMiles before, and those bonuses will be even better in the future.
And if you’re using an American AAdvantage co-brand MAstercard for this, and your statement close date isn’t until January, you should ultimately earn Loyalty Points for the purchase price (at 1 point per dollar). So there’s that. I wouldn’t hold on on transactions in order to get into the next month’s statement, however, since the deal could be gone.
What is meant by a “donation”?
If I already donated $250 do you think if I donate again it will also qualify?
Neither of our 2 accounts have anything that pays more than 3 miles per $1 so waste of time
It really seems too good to be true. I took a risk for a $125 donation at the 40/mile offer last night and then tried another $125 today. Congrats to the person who maxes out their card and gets millions of miles.
I seriously doubt they have hundreds of millions of miles to give out for this promotion but very exciting!
Come onKasher Google donation!
Or Wikipedia!
Don’t forget about part two of the process: finding good award seats to use the miles on. Easier said than done, though at this rate even AAnytime awards are a decent deal.
Donated to the Conservation offer twice, once with each card. Glad to see this is not an offer with some “gotcha” embedded.
Is there any verification that you can do two (or more) transactions on the same offer? I read it’s just once but also saw something about “up to three.”
Unfortunately, I don’t see this offer.
Does anyone know if this is a single-use only offer?
I donated $250 to Conservation. A good cause, and I’ll get 60k miles!
Just signed up but didn’t get targeted. Can I do multiple 200 Best Buy purchases?
I can’t find the offer on mine either 🙁
Just signed up and I’m not targeted for this offer today. 🙁
not showing anything more than 3/$ either on any of three cards
This was basically a scam to get a lot of people to sign up and now they have all of our data.
AA’s answer: “the offer is as described”
Shoud read as: “it’s as we decide to interpret the language”
LoL
Not seeing this offer. Any way to get targeted for it?
Unfortunately I don’t have a MC otherwise, if I was targeted, I’d be buying a few million miles. Darn.
@CO Joe – if you’re serious and really need an MC and have an Apple device, get an Apple Card. Instant approval and they provide the number for immediate use.
Don’t have anything special. Looks like they pulled the most lucrative ones
@TheJetsFan It doesnt work on all accounts I tried 4 different credit cards with no luck so far.
I guess I’m wondering the reverse of all this for 2021 purposes. Say they pull the 5x promo today and you are one of the lucky ones with the 40x conservation international deal that seems to be good through 12-31-21 wouldn’t you still be able to mfg elite status on AA at a decent price by doing the 40x+1x for donations that would credited into 2022. In fact, the T&C’s say “up to 8 weeks” so if you made the donation say on 12-30-21 so it would fall into next year for spending. Heck at 8 weeks from now at 241x I may have already moved from Platinum to Concierge key 🙂 or at least Exec Plat.
@Gary or @others, The Bilt Mastercard should work here too right? I just signed up and the card is offering 2x on all spend this month. Doesn’t seem to need to be a AA co-brand and seems like that would maximize the offer for me.
@AdamG agree
@DaninMCI- I’d expect it to post with a retroactive date, not with an activity date that’s equal to the date on which it posts to your accountn
wonder is anyone called to add this offer for those who do not see it ?
Conservation? I’m confused. How does one get the miles? I don’t see Conservation on SimplyMiles. What am I missing?
Gary, do you think if you asked them to confirm you would get 2.4 million miles for a $10k contribution, you would get 2.4 million miles, you’d get the same answer?
This is gonna hit them like a Kentucky tornado.
Ooops, sorry for the poor sentence construction.
I did not have this offer yesterday but I do today. If you don’t see it in your account, keep checking.
PayPal Key is a Mastercard.
Will that work. An additional Chase 5x?
@Beachfan – I explained large amounts of money and nobody flinched
When would the basic 40x bonus miles normally post?
Has American Airlines indicated when its 200x bonus miles post?
The maximum donation is $9999 (each time).
Can one donate more than 1 time and get the bonus? Most of the Simply Miles offers say what the limit is, but this one does not. I donated, but I’m considering more.
This is a great offer for my penis
I guess it’s all funded by mastercard, so AA doesn’t care, and the more the merrier.
It does say somewhere along the process that the charitable deductions, once processed, are non-refundable.
Apple Mastercard not eligible
So we need to donate to a charity? Which ones?
I suspect that since AA’s SimplyMiles program does not see the purchases until the credit card issuer pushes the purchase activity to their database to track/credit the miles, this offer will not be pulled until the systems sync up in a few days (after thousands of people donated under the understanding they will earn 240x) and there will be a majority of people holding the bag having donated a lot of money without the promised miles to show for it.
They’ll pull the offer, say that they issued the max amount of miles allowed under the program, and not honor it for majority of people. Members of this community will be left asking a reputable charity for massive refunds at no fault of their own (or, if they do not provide refunds, initiating chargebacks), and Mastercard/AA will be to blame for mismanaging the promotion. I can see the news headlines now…..
Tempting, and I wish everyone well that takes advantage of this, however even though it’s completely unrelated I don’t trust AA or anything they partner with after losing over 1.5M miles a few years back when technically I did nothing wrong except sign up for offers that were sent to me. F@#K AA
Gary,
The email receipt I received after making a donation only showed 40X (not 240X). With that in mind, I believe a $10,000 donation at a valuation of $0.0042/mile would show a “value back” of only $1,680 (10,000 X 40 X $0.0042). By my math, $8,320 would be the remaining IRS deductible amount.
@Gary hopefully the people that confirmed it to you are really high up in AA and you have it in writing because I have a feeling that this could end bad
AA said to Gary, “THE OFFER IS AS DESCRIBED.”
As described. Why is everyone ignoring where the bonus is described as “subject to availability?” People act as if they’re guaranteed miles. If the pool runs out, you don’t get the bonus. Also the donation terms state twice, “no refunds,” so you don’t have grounds for a chargeback. Best scenario is the charity cancels your transaction when it hits the fan.
Gary-
Will this help knock down those 2.5 cents per mile valuations AA uses on 1099s?
Gary, by phoning AA, didn’t you break the first rule?
@Josh – No.
1. Folks had plenty of time to get in on the offer starting Friday night and over the weekend
2. I got an under the radar thumbs up first so knew with certainty that going for an official statement wouldn’t kill a dal
3. Getting the official heads up, then, just meant giving more confidence to more people to take advantage of the offer
@Sam – No, but Bask Bank uses $0.042 and you should dispute the value reported on 1099s that is higher IMHO
@Sbey – I have it in writing, from an official spokesperson, but not from the C-Suite
@Greg – your receipt shows the regular miles from the transaction which is separate from the 5x bonus
Gary, will a non-US registered Mastercard qualify for the deal?
I still don’t see Conservation International on my list of opportunities. However, I do see some that in the absence of my having heard of CI would have looked like great deals in their own right, if not necessarily “deal of the year” level. Not sure now now much of my credit limit to use up chasing those other deals and how much to hold onto in case CI shows up, but I will be participating in this promo.
Just signed up. Don’t see any offers above 1-2 miles per $1. No conservation or blue apron offers.
AdamG, the offer DOES work on Bilt. I did it.
Thanks all for answers on Bilt I got my donation in on time – Seems (at least for me and at least for the last 5 minutes) the SimplyMiles website is now down?
Looks like they pulled the 5x offer. It doesn’t show on my account anymore, after the website got the hug of death.
Look like the 5x bonus is no longer being advertised!
@ Gary — Banner removed; offer ended early (to no one’s surprise).
As usual, the hogs ruin it for everyone else. Never got the offer, just a bunch of crap for 2 miles per dollar. Color me shocked, shocked I tell you, that Lucky et.al. get to purchase millions of miles for hundreds of dollars to continue traveling in style while the rest of us peons can’t find seats.
added 5 MCs, never saw the offer.
“The person at American who has been confirming elements of this promotion for me is out of office today.“
LOLOLOL, I’m sure they are.
@ Jon — Why are you complaining? You could have partaken. If you didn’t receive the offer, that is certainly not the fault of the “hogs.”
It’s only every confirmed after it’s no longer available
Darin, exact same comment! out of office!!!
@Gene if the hogs had kept their greed reasonable maybe I would have gotten a shot tonight at the offer; it seems they were loading accounts in batches. But of course Mr. “Wish Me Luck I’m Buying Millions of Miles” absolutely ,y contributed to the early and messy pulling of this. Thinking otherwise is naive.
@ Jon — No guarantee you would have ever received the offer, so no reason to be angry at the “hogs.” Plus, remember no one has actually received anything yet, so…
Gary,
Referring to your statement
“While I’d guess that transactions today might still be honored for the 5x bonus”..
I processed a couple of transactions early this morning while the 5X banner was still up and live. Are you implying that it might not be honored for those of us who transacted this morning while the banner was still up? Or are you referring to subsequent transactions? Your getting me a bit nervous here 🙂
@Adam – no, I meant that my guess was transactions posting today after the banner was pulled probably still get bonused
cool. Thanks Gary 🙂
Gary, thank you for the heads up on this deal.
Here’s the language from the website:
The 5X AAdvantage promotion offer has reached its cap and has ended. Purchases made after 12 AM ET on December 13, 2021 no longer qualify for the 5X bonus.
We hope you continue enjoying earning miles with participating merchants in SimplyMiles.
Looks like AA or MC gamed this a bit. Good luck to those who got in on time.
The new verbage is very disheartening
The 5X AAdvantage promotion offer has reached its cap and has ended. Purchases made after 12 AM ET on December 13, 2021 no longer qualify for the 5X bonus.
That means all purchases made yesterday does not qualify for the 5X bonus
Only those who got in on Saturday or Sunday qualify
Raghu
I made a donation to Conservation International for $400.00 at 11:50 PM CST. Now, the simply miles website says that purchases made after 12 AM EST will not qualify for the 5X mileage bonus. This is going to require litigation for those us who made a contribution in reasonable reliance upon the 5X bonus being available. Informing us AFTER THE FACT….not going to fly.
I agree.. this is a complete bait and switch. The banner said 5X…. coming afterwards and arbitrarily post-dating the expiry warrants a refund at the very least if they won’t honor.
Not just December, please see it says December 13th 12 AM, so you should have made the purchase on Dec 11 or 12.
I guess we should not trust too goo to be true deals
@Gene you’re obviously missing my point. That’s OK.
Some fishy stuff going on here. Five minutes ago the following was written at the top, while now it’s gone.
“The 5x AAdvantage promotion offer has reach its cap and has ended. Purchases made after 12 AM ET on December 13, 2021 no longer qualify for the 5X bonus.”
That would mean they moved the goalpost, retroactively making midnight yesterday the deadline, and making the offer void for offer for all purchases made yesterday throughout the day. That’d be some serious BS.
Hopefully they move it to 12pm EST today. That would be fair.
@ Gary — I wonder how much this whole mess ends up running over someone’s budget. Will make a great Forbes article in a few weeks.
THIS IS WILD!!!! WHERE’S MY DAMN POPCORN?
I would be willing to wager this ends with an offer to refund donations made during the time in question as a resolution.
Tried to register my Canadian Master Card. It was not accepted.
The changing bracketed commentary on this post is cracking me up, Gary.
Someone at MC or AA loyalty is losing their job over this.
@Jonathan – at this point I think what we’re waiting on is Mastercard to pay up (I doubt AA wants to fund this)
I created an account on Sunday and didn’t see the offer. I did see the offer on Monday (with the 5x banner) and made a 1K donation. I did take screenshots. I made the donation Monday Dec 13 at 7:58 PM PST / 10:58 PM EST. I’m hoping this works out.
My guess is that Mastercard will foot the bill for this. Offering to refund donations as a resolution, as a previous commenter suggested, wouldn’t be a very wise PR move.
They really need to hire someone like Gary to consult on these type of offers so they know what they’re getting into. This is all kind of predictable that folks would pounce on this like a cat on a sleeping mouse.
Unless Mastercard was giving free interchange fees to the charity, I don’t see how they lose much money on this. Presumably they are collecting at least 1% of the transaction fees and the miles probably cost them significantly less than 1 cpm. The only major cost that I can see is the inflation that this will create for AAdvantage program which will appear in the form of reduced availability of saver awards.
I would actually be surprised if this wasn’t honored for everyone who got in before the banner disappeared.
@ Omar — Lets say the interchange on $1,000 is $25. If they have to fund 200,000 of the 240,000 miles at 1 cpm, that costs $2,000. Sounds like a pretty bad deal for MasterCard.
Let me get this straight: First and always, people complain incessantly about American and their crappy product/program, but when the “drug dealer” puts the heroin 50% off, the users are falling over themselves to buy??
What’s worse for MC and AA (and good for us that bought) is that the 40 miles partner was a charity. I would have bet the farm they would have canceled everyone’s transactions if it wasn’t a charity. Now they are stuck on how much fallout they can absorb, if any.
The charity donations may be too much to bear and could be separated/cancelled relatively easily if they choose. Many more, like me who didn’t get charity offer, bought stuff from Target/Best Buy/CVS and that still was thousands of miles per transaction. Those can’t be cancelled, I’m eating the Target groceries now. They would have to declare they aren’t paying which is possible. We’ll see, just update others if anyone gets anything. Good luck
Ed
American Miles are very valuable for International Premium cabin . Think Cathay Pacific First class to Asia. Or Qatar Q Suites to ndia/maldives/South Africa
Nobody uses AA currency to fly AA!
@BB, It may as well be cheaper for MC to simply cancel everyone’s transactions and instead match and give what would have been everyone’s donations to this organization.
For a $1000 donation which yields 200k AA points, if the AA points cost them 1 cent each, thats $2k. Refunding everyone and instead matching the donation may save them half the amount.
It seems the purpose for this promotion from the merchant point of view is to acquire lots of customers with a pot of points, not to see a few customers going big on the promotion. The sensible thing would have been to cap each particular transaction at a certain number of dollars or points – as many of the offers do – and you’d have a decent incentive for people to try new products and services. This just wasn’t thought out well. The plan surely wasn’t millions of miles for Lucky, and I agree with the commenter who wondered why they don’t pay a consulting fee to someone like Gary to help them process those issues. Without the 5x, I’m reduced to making purchases I’d make anyway, but maybe using the registered MasterCard in a given instance instead of some other card, but I don’t see any compelling deals otherwise.
@Luke I doubt Mastercard will end up paying anywhere near one cent per mile. Humongous bulk purchase like that, i’d be shocked if they paid anything more than AA’s stated value of .42 of a cent
It would be very silly for Mastercard to honor this deal.
If I were the decision maker at Mastercard I’d be killing this deal.
Terms clearly said it was subject to mileage availability.
The marketing team must have had a budget set in advance. I’d honor all promos up to that budget.
It is obvious the promo wasn’t intended to be so lucrative. Most likely, 40x was the intended amount after the 5x bonus. Or, just as likely, different teams handled the 40x and 5x and they weren’t in communication (those infamous corporate silos) so we ended up with a 200x behemoth.
I’d be instructing my lawyers and call center staff to tell any customer who complains to kiss my piss. They are all low value customers whose business is not actually needed. After this promo debacle their LTV clearly falls in the negative. My business is better off without these customers.
I won’t be firing any staff unless somebody was acting in bad faith to purposely torpedo my marketing budget and funnel miles to this charity, which again, is very ironic since flying planes esp. in biz/first class is the opposite of conserving the earth.
I won’t fire any staff, instead I’d call for a review of the processes that marketing teams use to launch promos, and how can we prevent such unintended lucrative promos from getting out in the future. That’s all. A blameless culture is key to success.
Fire staff, and as a leader, you set the tone that no accidental mistakes are tolerated; you rule by fear. Good luck with that. The 21st century is all about empathy and accepting one another. It’s not the people at fault, it’s the process.
Austin that’s a cool outlook!
Not sure, Gary, if you have any further insight you’d feel you can share, but it is just so strange that AA seems to have just shrugged and let this play out on Monday/Tuesday, despite the fact that they must have known by early Monday the problem MasterCard created (in particular, both that (a) people were going to hit it very hard, and that (b) there seemed to be no plan for how to end the promotion). I’m sure they all read your blog!
SimplyMiles could have just disabled (or capped) the donation link even as a temporary measure. Instead, they played it out and did this weird retroactive-expiration of the promo and now we have to wait while there are “discussions with MasterCard”.
@Austin? Kiss my piss?, for an offer that Gary Leff had a live rep confirm on same day and then the rug is being pulled beneith after the fact. At the very least because terms were live at the time there should be an offer for a refund or to adjust the donation amount to what could have contributed on absence of the miles offer.
Otherwise this is kind of akin to ordering a tesla for 40k on the contract with a 5k non refundable deposit then months later at delivery time customer is told final balance due has been changed from 35k to 50k and if don’t cough up the extra money the initial deposit will be forfeited. Should Elon Musk ask customer to kiss his piss in that case when complains?
The issue here is now clear. It turns out Gary was verifying the deal with the wrong party. AA didn’t care how many miles were involved as they weren’t paying for them. So of course they’d say something like, “the deal is as described.” He should have verified with MasterCard, the party responsible for funding the deal, the one with money at stake. Not blaming Gary at all, but in retrospect the assurances necessary were given by people with no skin in the game.
Sounds like many companies are allegedly trying to earn a fast buck nowadays.
@Austin Nice bravado but the promoters of this are 100% to blame. The promo was obviously not well thought out to say the least. It doesn’t matter a bit what you think they intended, this is about what they offered and what they actually did. There are mountains of legal, commercial and PR problems if they try to rescind it or pick an arbitrary retroactive cutoff at this point. That is why the buffoon who briefly made the “12:00 am” post (who knows what day he really meant, probably got that wrong too) pulled it down shortly thereafter. I’d fire everyone involved. I’d say it is likely this will be honored exactly as advertised at this point, otherwise they will have a massive mess on their hands with legal challenges, credit card chargebacks, media circus, etc. I expect a new post or e-mail from them today now that lawyers have weighed in. Or we can assume that silence equals consent.
Every promotion garners these same discussions and vilifying when things go sideways potentially. One only need look back at decades of blog posts, FlyerTalk, etc, to know.
@AZTravelGuy, Which is why I posted earlier that they really should hire an outside expert like Gary for consulting before they proceed with these types of promotions. It would have taken Gary approximately 12 seconds on a slow day to see what the problems were, and another minute or so to come up with some solid recommendations. I agree with you that you can’t just brush off as a mistake something that has legal implications. That’s how you lose big lawsuits.
https://twitter.com/freetravelguys/status/1470810672565043201?s=20
A quiet day in SimplyMiles land today…. No further updates Gary?
Gary
Of all the posts on this topic, this link is ‘simply’ the best.
https://twitter.com/freetravelguys/status/1470810672565043201?s=20
I loved it!
Raghu
Fingers crossed.
My P1 to P6 (me, SO, parents and in-laws) got almost all-in. Our total donation is $52,000 (no typo, fifty-two thousand dollars). Are we expecting 12,480,000 miles soon? I am taking them to some round the world trips in 2022 or 2023.
FWIW, all donations were made between 10am and 10:30am ET on 12/13.
What does “Will be honored” even mean? Maybe that phrase should say “Some will be honored but we don’t know yet.” I assume Gary made large donations before his first post and that will receive points. Will a Monday donation also receive points?
It was still there yesterday when I contributed $100 to the conservation group. They better honor this !!
Should we Panic yet?
Nelly, yes!
seriously – i put $3500 into some trees.. hoping to get a windfall.
When do i try to stop the charges?
have anyone’s transactions shown up on simplymiles site? mine have not.
Folks in normal times it often takes up to two weeks to track on SM. Relax.
Does anyone know who owns Simply Miles? Is it AA or another company?
Yes its AA.
It’s 1/6, and I still never received any miles from this. I paid $100 through SimplyMiles on 12/12. Then again for $117.98 on 12/16. I received an email for both, but have received 0 miles so far. I’m pretty disappointed and not sure what to do. Any help?
@Jaon
Send them an email through the simply Miles contact info
With transaction information
You should receive a reply in 2-4 days
If you have not checked your advantage account
, please check your advantage account if Miles posted there
Mine just posted on Tuesday
It’s now 1/17 and I still haven’t received these miles. I’ve messaged SimplyMiles website contact and haven’t received a reply. Anyone else?
Mine posted about a week ago. I would call AA.