Several hotel chains are making real efforts at using cutting edge technologies. Priority Club was first with a blog, though it’s a pretty awful effort. Starwood is furthest along with its “The Lobby” entry. Marriott public relations is busy pitching their news stories at blogs. And now Marriott has posted a video to YouTube promoting an upcoming photo contest. Pretty amusing and clever entry, too. And I understand it uses real Marriott employees, to boot.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
