Part two in the Chicago Sun-Times series on The Shame of the Friendly Skies is now available online.
And in some good news for United, it appears that they have reached agreement on labor costs that they needed, which prevents them from having to get the bankruptcy court to impose changes unilaterally on their workforce.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
