News and notes from around the interweb:
- Lufthansa Miles & More will introduce family mileage pooling in May notably their JetFriends kids program offers a 2000 mile bonus.
- Brian Sumers interviews American AAdvantage President Bridget Blaise-Shamai
- American Express’ new lounge in the Melbourne, Australia airport will open March 27. This is not a Centurion lounge, and it’s managed by Plaza Premium, similar to their lounge in Sydney.
- Covering the story of United eliminating quarterly bonuses in favor of a cost-saving lottery and then pausing that decision, it’s notable how quickly that all played out, that it ‘wouldn’t have happened that way a decade ago’ though the author of the piece doesn’t realize I’ve been writing since 2002 and that Flyertalk predates me..
There wouldn’t have been robust internal networks, or Facebook groups, or flight attendants and gate crew reading the stories and posting online via their phones. (And, there wouldn’t have been places like Inc.com, or Flyer Talk, or View From the Wing, or the like, to pick up on the story.)
- Emirates has an appearance management program and they have concerns about overweight crew. Appearance and grooming standards for flight attendants are very different outside the U.S. Here’s some details on the Singapore Airlines program.
- Fight breaks out on Southwest Airlines flight from Dallas to Los Angeles
- It’s not the awesome ‘Understanding Your Needs’ campaign from four years ago — advertising that actually got to the unique selling proposition of Singapore Airlines, because it’s hard to imagine any other airline pulling off the same narrative — but Singapore’s new commercial is excellent, ending with their new inflight products. (HT: One Mile at a Time)
New EK bond issuance…..
https://www.emirates.com/media-centre/emirates-to-mandate-banks-for-investor-meetings
Has Ex abandoned the thought of putting one in LAX for the forseeable future?
Opps, Amex putting in a Centurion lounge in LAX I meant to say
The USA is so fat that we perceive mandatory-slenderness as tyranny.
Wal mart of the skies (and Dennison voter rally), indeed
The Brian Sumers piece was embarrassingly weak. So many questions he should have asked that he didn’t and so many obvious follow-up questions he failed to ask too.
This comes over more as a “thank you for deigning to give me your time” piece than any kind of actual journalism.
No wonder they don’t have a comments section over at Skift.
“The USA is so fat that we perceive mandatory-slenderness as tyranny.”
Or that in a customer -facing job, excellent appearance should be a normal and expected component of the entire customer service experience.