American Airlines spent a decade chasing the wrong strategy—piling on debt, neglecting key markets, alienating employees. Here’s the roadmap for recovery.
Frontier Airlines raised eyebrows three years ago when they said they didn’t want to use jet bridges anymore at their home base in Denver. Now they say they want to move “as close to 100% ground loading as possible” across all of their airports over the next few years, calling jet bridges “the kiss of death” for fast turns.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Thursday night, crews began dismantling the 32-foot-tall “LAX” letters we all know and love. They started with the “X”, then will move to the “A”, and finally “L” over the course of a week.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Kicking off Labor Day weekend didn’t go well for passengers booked on American Airlines 1831, the morning flight from Chicago O’Hare to West Palm Beach.
The best and most comprehensive study of airports worldwide demonstrates that privatization per se doesn’t guarantee improvement – but private equity seems uniquely effective.
What do you think of this move by Emirates to ban children 8 and under from the first class cabin – unless their ticket is paid for with cash, in which case Emirates says it’s fine?
The Biden administration planned to require airlines to pay passengers for flight delays – a U.S. equivalent to Europe’s “EU261” as a shorthand. The Trump administration just killed that effort.
American Airlines flight 239 from Rome to Dallas is cancelled on Friday, and the reason that decision has already been made – a day in advance – is really interesting.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
